Troubleshooting

 

 

 

 

Software

The problems may be caused by your software. If

 

 

you cannot load a software package, the media

 

 

may be damaged or the program might be

 

 

corrupted. Try loading another copy of the

 

 

software.

 

 

If an error message appears while you are using a

 

 

software package, check the software

 

 

documentation. These documents usually include

 

 

a problem solving section or a summary of error

 

 

messages.

 

 

Next, check any error messages in the operating

 

 

system documentation.

 

 

 

 

Hardware

If you cannot find a software problem, check your

 

 

hardware. First run through the items in the

 

 

preliminary checklist above. If you still cannot

 

 

correct the problem, try to identify the source. The

 

 

next section provides checklists for individual

 

 

components and peripherals.

 

 

 

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

System start-up

TV output signal

Self test

LAN

Power

Sleep/Hibernation

Battery

Memory expansion

Keyboard

Modem

LCD panel

DVD Super Multi drive supporting

Hard disk drive

 

double layer disc recording

Password

HD DVD drive supporting disc

i.LINK (IEEE1394)

 

recording

Wireless LAN

Disk drive

Monitor

Real Time Clock

Sound system

Fingerprint Sensor

Pointing Device

HDMI

USB

Web Camera

Satellite P200/Satellite Pro P200

10-3

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Toshiba P200 manual Hardware and system checklist, Software