2 Troubleshooting Procedures
The Camera board or system board may be the reason of a Camera fault. Either of these two
components may be damaged. To determine if the computer’s Camera is functioning
properly, perform the following procedures. Figure
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Procedure 1 | Diagnostic test |
Run the functioning Program in windows, which will display the Camera test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the Camera system is functioning properly.
Procedure 2 Connector and replacement check
The Camera board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.
Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If the problem persists, go to Check 2.
Check 2 The Camera board may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
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