Others

Before calling service personnel

If you experience any of the following difficulties while using this unit, check the list below before consulting your nearest Toshiba dealer.

Power

Playback

The power is not turned on.

The power cord is not connected securely. Connect the power cord securely.

Connection to your TV

There is no TV picture.

The video cable to this recorder and your TV is not connected securely.

Connect the video cable to this recorder and your TV securely.

The input select on your TV is not set property.

Select the input to which this recorder is connected.

TV reception

There is no picture.

The aerial cable is not connected securely. Reconnect the aerial cable securely.

There is poor reception.

Channel settings are not completed.

Set the channel settings.

The aerial cable is not connected securely.

Reconnect the antenna cable securely.

Aerial signal is poor.

Consult your dealer for adjustment.

A DVD or CD does not play.

The format of the recorded data does not correspond to this recorder, or the region number is neither “2” nor “ALL”.

Check the disc.

A defective or dirty disc is inside.

Change the disc.

The HDD mode is selected.

Press the DVD button.

The HDD does not play.

The DVD mode is selected. Press the HDD button.

During playback, picture noise appears.

Picture noise may appear in the following cases. It is not a malfunction.

There is picture noise in the original recording.

Weather, reception conditions may cause noise.

The data transmission rate is set to low.

The image data processing of this recorder cannot follow dynamic movement on the screen. (Low video data rate)

A physical error has occurred on the DVD disc.

If an error occurs during reading data of a disc, block-noises may be produced there. Repeated reading of this location where the error occurred (retry) can decrease the generation of block noise. However, it can also raise the possibility of unintended delays or stops of playback. In order to prevent them, the recorder limits the number of times of retry.

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Toshiba RD-XS24SB owner manual Before calling service personnel, 130, Power Playback, Connection to your TV, TV reception