Toshiba TLP-MT7E manual Before calling service personal

70

Others

Before calling service personal

Check the following points before asking for support service. Refer also to “Trouble indications”. 64

Symptom	Cause	Correction	Page
The power does not come on.	• The power cord is disconnected.	Firmly plug in the power cord.		18
	• The lamp cover is not attached correctly.	Attach the cover correctly.		69
The power turns off while	• The ambient temperature of the projection room is too high.	Lower the ambient temperature of the projection room,		64
using the projector.		and turn the power on.
No image appears.	• The lens cover is on.	Take off the lens cover.		18
	• The wrong input is selected.	Select the input source correctly.		26
	• The muting mode is on.	Press MUTE to restore the picture.		31
	• The “Brightness” adjustment is at its darkest.	Make the “Brightness” adjustment.		38
	• The source is not correctly connected to the projector.	Connect the source correctly to the projector.		21
No sound is heard.	• The wrong input is selected.	Select the input source correctly.		26
	• The muting mode is on.	Press MUTE to restore the sound.		31
	• The sound volume is at the minimum.	Adjust the sound volume.		27
	• The source is not correctly connected to the projector.	Connect the source correctly to the projector.		21
Desired input source cannot be	• Input is not set so that it can be selected with the INPUT button.	Set from the menu screen so that the source can be		38
selected by the INPUT button.	By default, only the Component and Video input modes can be selected.	selected with the INPUT button.
Computer input or Y/PB/PR	• The COMPONENT IN connector’s input setting is wrong.	At the menu screen, set for the proper input signal type.		38
input colors are not right.	• The signal cable type is wrong.	Use a proper signal cable.	21	23
Computer input or Y/PB/PR	• The COMPONENT IN connector’s input setting is wrong.	At the menu screen, set for the proper input signal type.		38
input image does not appear.	• The signal cable type is wrong.	Use a proper signal cable.	21	23
The image is blurred.	• The lens is dirty.	Clean the lens with a blower or lens cleaner, etc.		67
Focusing is uneven.	• The picture is out of focus.	Focus the picture.		27
	• The projection distance is not appropriate.	Adjust the distance properly.		17
	• The projecting light is not hitting the screen squarely.	Adjust the projecting direction so that the light hits the		17
		screen squarely.
	• The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustmentsMake the “Picture” adjustments.			44
	are not correct.
The picture is dim.	• The “Brightness” or “Contrast” adjustments are not correct.	Make the “Picture” adjustments.		44
	• The lamp life is ending.	Replace the lamp.		68

Continued