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| Qosmio X870/X875 series |
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| Problem | Procedure |
| Battery doesn’t | If the battery is completely discharged, it will not |
| charge when the AC | begin charging immediately, in these instances you |
| adaptor is attached | should wait a few minutes before trying again. If |
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| the battery still does not charge, you should check |
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| that the power outlet the AC adaptor is connected |
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| to its supplying power - this can be tested by |
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| plugging another appliance into it. |
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| Check whether the battery is hot or cold to the |
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| touch - if so, it will not charge properly and should |
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| be allowed to reach room temperature before you |
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| try again. |
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| Unplug the AC adaptor and remove the battery to |
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| make sure its connecting terminals are clean - if |
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| necessary wipe them with a soft dry cloth lightly |
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| dipped in alcohol. |
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| Connect the AC adaptor and replace the battery, |
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| taking care to ensure that it is securely seated in |
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| the computer. |
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| Check the DC IN/Battery indicator - if it does not |
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| glow, allow the computer to charge the battery for |
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| at least twenty minutes. If the DC IN/Battery |
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| indicator starts to glow after this period, allow the |
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| battery to continue to charge for at least another |
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| twenty minutes before turning on the computer. |
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| However, if the indicator still does not glow, the |
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| battery may be at the end of its operating life and |
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| should be replaced. However, if you do not believe |
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| the battery is at the end of its operating life, you |
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| should speak to TOSHIBA Support. |
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| Battery doesn’t | If you frequently recharge a partially charged |
| power the computer | battery, the battery might not charge to its full |
| as long as expected | potential - in these instances you should fully |
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| discharge the battery and then attempt to charge it |
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| again. |
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| Check the Power saver option under Select a |
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| power plan in the Power Options. |
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User's Manual |
