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| Qosmio X870/X875 series |
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| Problem | Procedure |
| Slow performance | The files on the Hard Disk Drive may be |
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| fragmented - in this instance you should run the |
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| disk Defragmentation utility to check the condition |
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| of your files and the Hard Disk Drive. Please refer |
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| to the operating system's documentation or online |
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| Help File for further information on operating and |
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| using the Defragmentation utility. |
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| As a last resort you should reformat the Hard Disk |
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| Drive and then reload the operating system and all |
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| other files and data. If you are still unable to |
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| resolve the problem, contact TOSHIBA Support. |
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Optical Disc Drive
For further information, please refer to Operating Basics.
ProblemProcedure
You cannot access a
Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up.
A foreign object in the disc tray could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner.
Memory Media Card
For further information, please refer to Operating Basics.
Problem | Procedure |
Memory media card | Remove the memory media card from the |
error occurs | computer and then reinsert it in order to ensure it is |
| firmly connected. |
| If the problem persists, then you should refer to the |
| documentation supplied with your memory media |
| card for further information. |
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You cannot write to | Remove the memory media card from the |
a memory media | computer and check to ensure that it is not write |
card | protected. |
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User's Manual |
