Qosmio X870/X875 series

The computer will not load advanced options during startup

By holding down one of the following keys during startup, your computer will load advanced options as shown below.

Key

Advanced option

F2

BIOS utility

 

 

F12

Boot menu

 

 

0 (zero)

Recovery options

 

 

If your computer starts to load the Operating System instead of desired advanced options, follow the steps below:

1.In the Settings charm, click Power and then select Restart.

2.Hold down the corresponding key and then release this key one second after the computer is power on.

3.Follow the on-screen instructions to proceed.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

Power

USB device

Keyboard

Additional memory module

Internal display panel

Sound system

Web Camera

External monitor

Hard Disk Drive

LAN

Optical Disc Drive

Wireless LAN

Memory Media Card

Bluetooth

Pointing device

 

Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.

Overheating power down

If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost.

User's Manual

6-4

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Toshiba X875, X870 user manual Hardware and system checklist, Power, Computer will not load advanced options during startup