Troubleshooting
Table 34. Reversing valve output does not energize
Random restart timer | Explanation |
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Power up control wait | All controller outputs remain off until the timer expires. |
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Selected mode OFF, FAN | Reversing valve held in current state because compressor use is not allowed. |
ONLY |
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Diagnostic present | A specific list of diagnostics affects compressor operation. For more information, see the Diagnostics section in the |
| manual. |
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No power to the | If the controller does not have power, the reversing valve does not operate. For the controller to operate normally, it |
controller | must have an input voltage of 115 or |
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Manual output test | The controller includes a manual output test sequence you can use to verify output operation and associated output |
| wiring. However, based on the current step in the test sequence, the reversing valve may not be energized. Refer to |
| the Manual Output Test section. |
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Unit wiring | The wiring between the controller output and the reversing valve must be present and correct for normal operation. |
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Normal operation | PTHE unit is in heating mode. |
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Diagnostic present | A specific list of diagnostics affects unit operation. For more information, see the Diagnostics section in the manual. |
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Table 35. Auxiliary heat output does not energize
Probable cause | Explanation |
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Random restart timer | All controller outputs remain off until the timer expires. |
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Selected mode OFF | When off is selected at the display to the controller, the unit controls all outputs off. |
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Selected mode FAN | When fan only is selected at the display to the controller, the unit only allows the indoor fan to energize. |
ONLY |
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Diagnostic present | A specific list of diagnostics affects unit operation. For more information, see the Diagnostics section in the manual. |
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No power to the | If the controller does not have power, the compressor does not operate. For the controller to operate normally, it |
controller | must have an input voltage of 115 or 230/208, 265 VAC. |
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Manual output test | The controller includes a manual output test sequence you can use to verify output operation and associated output |
| wiring. However, based on the current step in the test sequence, the auxiliary heat may not be on. Refer to the |
| Manual Output Test section. |
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Unit wiring | The wiring between the controller output and the auxiliary heat must be present and correct for normal operation. |
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Indoor Coil Freeze | The compressor has been turned off because the indoor coil temperature has fallen below 35°F and has not risen |
protection | above 50°F. |
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Normal operation | Auxiliary heat may not be needed to meet the load conditions see the section dealing with Auxiliary Heat Control. |
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Defrost Cycle | During the active defrost cycle the auxiliary heat is controlled off. See the section on defrost control. Reversing |
| Valve output does not energize. |
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Table 36. Ventilation output does not energize
Probable cause | Explanation |
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Random restart timer | All controller outputs remain off until the timer expires. |
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Selected mode OFF | When off is selected at the display to the controller, the unit controls all outputs off. |
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Diagnostic present | A specific list of diagnostics affects unit operation. For more information, see the Diagnostics section in the manual. |
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No power to controller | If the controller does not have power, the compressor does not operate. For the controller to operate normally, it |
| must have an input voltage of 115 or 230/208, 265 VAC. |
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|
Manual output test | The controller includes a manual output test sequence you can use to verify output operation and associated output |
| wiring. However, based on the current step in the test sequence, the ventilation output may not be on. Refer to the |
| Manual Output Test section. |
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Unit wiring | The wiring between the controller output and the ventilation must be present and correct for normal operation. |
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Normal operation | See the section on Ventilation operation. |
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Defrost Cycle | During the active defrost cycle the outdoor fan is controlled off. See the section on defrost control. |
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