If you still cannot get satisfactory results while using yourscanner or if you want additional information, please call orwrite the Uniden Parts and Service Division. The address andphone number is listed in the warranty at the end of thismanual. If you would like immediate assistance, please callCustomer Service at (800)297-1023.If you have internet access, you can visitscanner.uniden.com for additional information. 65Problem Suggestion
APCO P25 CARD
NOT INSTALLED
appear when the scanner
is turned ON.
Neither APCO P25
CARD INSTALLED
9600 SYSTEM nor
APCO P25 CARD
NOT INSTALLED
appear when the scanner
is turned ON.
Scratchy or robotic sound
is heard during
communications.
Digital communication is
not heard.
DATA sound is heard at
the beginning of digital
communications.
Robotic sound is heard.
When CARD ERROR
appears every 10 seconds
while you are using P-25
Card.
1. Check to see if the P-25 Card is properly installed.
1.Check to see if the P-25 Card Mode is 1:ENABLE
or 2:DISABLE in the Menu mode.
1.Move to a location where the signal strength is
strong.
2.Modulation accuracy of transmissions sent can be
low.
1.Verify the accuracy of the frequencies of the P-25
system you are trying to monitor.
2.You might be in a dead-spot for the P-25 system you
are trying to monitor. Check other locations in the
area.
1.APCO project 25 systems can send data before
voice communication.
2.Data sound can be heard when signal strength is
weak.
1.Check to see if the ENC message appears on the
display.
The scanner doesn’t monitor encrypted voice
communications.
1. Re-install the P-25 Card.