Solving Problems
If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover.
If… | Try… | |
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| |
No stations can | - Checking the telephone cord connection. | |
make or receive | - Disconnecting the base AC adapter. Wait a few | |
calls. | minutes, then reconnect it. | |
|
| |
One cordless | - Moving the handset closer to the base. | |
handset can’t make | ||
- Resetting the handset. | ||
or receive calls. | ||
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| |
A station can make | - Making sure the ringer is turned on. | |
calls, but it won’t | - Making sure Do Not Disturb is turned off (see page | |
ring. | 32). | |
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| |
| - Making sure line 2 is properly connected (see page | |
| 2). | |
I can't make or | - Checking the dial mode on line 2. | |
receive calls on line | - Seeing if another station has activated Privacy | |
2. | Mode on line 2. | |
| - Making sure you have subscribed to 2 separate | |
| lines from your phone company. | |
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| |
I can't conference | - Seeing if another station has activated Privacy | |
line 1 and line 2 | ||
Mode on one of the lines (see page 30). | ||
together. | ||
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| |
A cordless handset's | - Charging the battery for | |
display won't turn | ||
- Checking the battery pack connection. | ||
on. | ||
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| |
A cordless handset | - Charging the battery for | |
- Checking the battery pack connection. | ||
is not working. | ||
- Resetting the handset. | ||
| ||
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| |
| - Moving the handset closer to the base. | |
A cordless handset | - Seeing if another station has Privacy Mode on (see | |
says Unavailable. | page 30). | |
| - Making sure the base is plugged in. |
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