Uniden EXI916 manual Troubleshooting, Problem Suggestion

Troubleshooting

If your EXI 916/917 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Problem	Suggestion
Charge light won’t come on when	Make sure AC Adapter is plugged into
Handset is placed in Base Unit.	the Base Unit and wall outlet.
	Make sure Handset is properly seated
	in Base Unit.
	Make sure that the charging contacts
	on the Handset and Base Unit are
	clean.
Audio sounds weak and/or scratchy.	Make sure that the Base Unit antenna
	is fully vertical.
	Move the Handset and/or Base Unit to
	different locations and try again.
	Press the chan/delete key to select
	another channel.
Can’t make or receive calls.	Check both ends of the Base Unit
	telephone line cord.
	Make sure the AC Adapter is plugged
	into the Base Unit and wall outlet.
	Disconnect the AC Adapter for a few
	minutes, and then reconnect it.
Handset doesn’t ring or receive a	Nickel-Cadmium battery pack may be
page.	weak. Charge the battery on the Base
	Unit for 15–20 hours.
	Rotate the Base Unit antenna to fully
	vertical.
	The Handset may be too far away
	from the Base Unit.
	Place the Base Unit away from noise
	sources.
	The Digital Security Code may be
	erased. Set the Digital Code.

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