If… | Try.. | |
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When I power up my |
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monitor and cameras for | If the Power Saving feature has been turned on, the monitor’s LCD | |
the first time, they seem | ||
screen will power off. Tap the power button to turn the LCD back on. | ||
to be on but there is no | ||
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picture on the screen |
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There is no video (or | • Making sure the UDS655 is turned on. | |
• Making sure the AV plugs are inserted into the correct jacks on the | ||
audio) when I try to watch | ||
television. | ||
live video on the television. | ||
• Making sure they are fully seated. | ||
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| • Making sure the UDS655 is turned on and connected properly to | |
There is no video on my | your PC. | |
wireless device | • Making sure the Remote View software is on and connected to the | |
| internet. | |
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There is no audio on my | • Audio is not available for remote viewing; only video is. | |
wireless device | ||
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The app won't connect. | • Checking your internet/Wifi connection. | |
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I can't view video on the | • Be sure you install the OCX plug in on that PC during Portal login | |
portal through my remote | ||
(see page 43). | ||
PC. | ||
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Need Help? Get answers 24/7 at our website: www.uniden.com.
If You... | Contact Uniden’s... | Phone Number |
have a question or problem | Customer Care Line* | |
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need a replacement part or accessory | Parts Department* | |
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need special help due to a disability | Accessibility Help Line | |
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* During regular business hours, Central Standard Time. Visit our website for detailed business hours.
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