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| PA966/967 User's Manual |
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Appendix B: | Troubleshooting Guide | |||
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| Problem |
| Solution |
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Terminal does not power on |
| Battery needs recharging or replacement | ||
| Insure that the battery is installed correctly | |||
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Terminal turns itself off |
| Adjust “Power Properties” | ||
| Battery needs recharging | |||
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| Adjust “Power Properties” - especially if peripherals are used |
Battery life is short |
| Adjust backlight of LCD or Keypad | ||
| Replace battery pack if old (battery can be recharged ap- | |||
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| proximately 500 cycles) |
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“Low Backup Battery” message |
| Charge terminal for 16 hours | ||
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Screen is blank |
| Make sure the terminal is powered on | ||
| Adjust screen brightness | |||
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Terminal either does not |
| Calibrate touch screen | ||
| Perform a warm boot - WARNING - Unsaved data will be lost | |||
respond, or responds inaccu- |
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| Perform a cold boot - WARNING - Terminal will be reset to | |||
rately to touch screen input. |
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| factory default settings and data will be lost | |||
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| Make sure scanning application is loaded and operational |
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| Clean scanner window |
Cannot read bar code |
| Run “Scanner Setting” program to modify barcode read setting | ||
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| Bar code might be distorted and should be replaced |
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| Battery needs recharging or replacement |
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| If terminal is processing data, attach charging cable to insure |
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| the battery isn’t depleted |
Terminal will not shut off |
| If terminal is connected to AC power, disconnect | ||
| Perform a warm boot - WARNING - Unsaved data will be lost | |||
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| Perform a cold boot - WARNING - Terminal will be reset to |
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| factory default settings and data will be lost |
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| Check settings on terminal (see page 27) |
Terminal cannot communicate |
| Check settings on PC (see page 25) | ||
| Make sure cable is tightly connected | |||
with host PC |
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| Try another cable | |||
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| Check to see if it works on another PC |
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48 |
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