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Vertical Communications 8324F, 8312S Printing Station Message Detailed Accounting Smda Reports

Models: 8324F 8312S 8324S

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GCA70–250

Using The Attendant Features

10.7Printing Station Message

Detailed Accounting (SMDA) Reports

The system collects detailed call activity data for all stations and makes this available to you in various SMDA reports printed on the system’s printer.

The all records report includes all stored records and is not sorted by any particular group as are the station, line, and account reports. This report is arranged in chronological order.

The station report shows all calls that the station user has made and received along with totals and averages. This report is sorted by station number.

The line report shows the number of calls, total minutes busy, number of incomplete calls, and cost for each line. The line report also summarizes line group activity as well.

The account code report shows the same information as the station report except that the records are based upon each account code.

As an alternative to requesting specific reports as you want them, you can request the system to generate automatic reports. The type of report and time of day the report is to be printed is programmed by the installer.

You can view the number of free records or you can delete all stored records to insure that only the latest records are being stored or to provide a known starting point for record storage.

Finally, as the system’s memory reaches 95% of capacity, all reports are printed automatically.

•To obtain the all records printout,

1.Press INTERCOM.

2.Dial ✳# 0 ✳ 8 2.

3.Dial 1.

4.Dial # to start printout.

LCD Speakerphone Reference Manual 10 – 15

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Page 119
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Vertical Communications 8324F, 8312S, 8324S manual Printing Station Message Detailed Accounting Smda Reports
Page 118 Page 120

8324F, 8312S, 8324S specifications

Vertical Communications has established itself as a leader in providing innovative business communication solutions, particularly with their advanced phone models, the 8324S, 8312S, and 8324F. Each of these devices is designed to meet the diverse needs of modern businesses, delivering efficient communication services that enhance productivity.

The Vertical 8324S is a feature-rich IP phone that offers an array of advanced functionalities. It comes equipped with a large LCD display that makes navigation intuitive and user-friendly. The phone features 24 programmable buttons, allowing users to customize their settings and streamline access to frequently dialed contacts or vital functions. Its support for high-definition voice technology ensures crystal-clear audio quality, enhancing the clarity of conversations, which is essential in a professional environment.

On the other hand, the Vertical 8312S model is aimed at users who require a more compact solution without compromising on performance. This phone includes a 12-line appearance design, which is ideal for smaller teams or individual users who need efficient call management without excessive complexity. The 8312S also boasts high-definition voice quality and offers features such as call hold, transfer, and conference calling functionality. Its straightforward interface makes it perfect for those who prefer simplicity and ease of use.

The Vertical 8324F phone further expands on functionality, incorporating advanced features that cater specifically to the requirements of customer service and support centers. With 24 programmable keys, this model allows for easy access to various call handling features. It is also designed to integrate seamlessly with Vertical's complete line of communication solutions, making it a reliable addition to any business's communication infrastructure. The 8324F supports multiple lines and an extensive range of telephony features, which enhance collaborative efforts and improve response times in customer interactions.

All three models leverage VoIP technology, ensuring that businesses can benefit from cost-effective communication solutions without sacrificing quality. Additionally, they support various networking standards and security protocols, making them suitable for a range of business environments. With the Vertical Communications 8324S, 8312S, and 8324F, organizations can achieve enhanced communication capabilities, contributing to improved workforce efficiency and effectiveness. These devices not only facilitate daily operations but also help businesses maintain a competitive edge in the dynamic world of communication technology.