Answering Calls

GCA70–250

•After you have answered an outside call at your station, your LCD will display HOLD, TRANS, and CONF:

1.Press HOLD to place the call on hold at your station, —OR—

press TRANS to initiate a transfer to another station, then dial the station number, announce the call or hang up to complete the transfer,

—OR—

press CONF to initiate a conference call.

2.2Answering Intercom Calls

An intercom call is one that is made from one system telephone to another. An intercom party can voice-announce through your speaker instead of ringing your telephone, or an intercom party can ring your telephone (intercom ringing sounds two short ring bursts).

You can block voice-announce calls if you wish. See the discussion titled Blocking Voice Announce Calls for details.

•When you hear intercom ringing followed by a caller’s voice,

1.Speak toward the telephone to answer, or lift handset if privacy is desired.

•When you hear intercom ringing (two short ring bursts),

1.Press INTERCOM and speak toward telephone; lift handset if privacy is desired.

When an intercom call rings at your station, the number or name of the originating station appears in the display, along with the options ANS (Answer) and DND (Do Not Disturb).

•To answer the call for which information appears in your display,

1.Press ANS. (Pressing DND stops the ringing, sets a Do Not Disturb condition at your telephone, and sends a DND tone to the caller. The intercom light continues to flash).

2 – 2 LCD Speakerphone Reference Manual

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Vertical Communications 8312S, 8324S Answering Intercom Calls, When you hear intercom ringing followed by a caller’s voice
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8324F, 8312S, 8324S specifications

Vertical Communications has established itself as a leader in providing innovative business communication solutions, particularly with their advanced phone models, the 8324S, 8312S, and 8324F. Each of these devices is designed to meet the diverse needs of modern businesses, delivering efficient communication services that enhance productivity.

The Vertical 8324S is a feature-rich IP phone that offers an array of advanced functionalities. It comes equipped with a large LCD display that makes navigation intuitive and user-friendly. The phone features 24 programmable buttons, allowing users to customize their settings and streamline access to frequently dialed contacts or vital functions. Its support for high-definition voice technology ensures crystal-clear audio quality, enhancing the clarity of conversations, which is essential in a professional environment.

On the other hand, the Vertical 8312S model is aimed at users who require a more compact solution without compromising on performance. This phone includes a 12-line appearance design, which is ideal for smaller teams or individual users who need efficient call management without excessive complexity. The 8312S also boasts high-definition voice quality and offers features such as call hold, transfer, and conference calling functionality. Its straightforward interface makes it perfect for those who prefer simplicity and ease of use.

The Vertical 8324F phone further expands on functionality, incorporating advanced features that cater specifically to the requirements of customer service and support centers. With 24 programmable keys, this model allows for easy access to various call handling features. It is also designed to integrate seamlessly with Vertical's complete line of communication solutions, making it a reliable addition to any business's communication infrastructure. The 8324F supports multiple lines and an extensive range of telephony features, which enhance collaborative efforts and improve response times in customer interactions.

All three models leverage VoIP technology, ensuring that businesses can benefit from cost-effective communication solutions without sacrificing quality. Additionally, they support various networking standards and security protocols, making them suitable for a range of business environments. With the Vertical Communications 8324S, 8312S, and 8324F, organizations can achieve enhanced communication capabilities, contributing to improved workforce efficiency and effectiveness. These devices not only facilitate daily operations but also help businesses maintain a competitive edge in the dynamic world of communication technology.
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