Vertical Communications 8324F, 8312S Using E and M Tie Lines, To make a call on an E & M tie line

Models: 8324F 8312S 8324S

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Using The Other Telephone Features

GCA70–250

7.22 Using E and M Tie Lines

E & M tie line operation is typically used in applications where one group of users often need to call parties located in one or more remote locations. In these applications, your system is directly tied to another similar system at the remote site(s).

If your system has been configured for tie line operation, the procedures you use to place calls, transfer calls, and set up conference calls differ slightly from other types of connections. These procedures are described in this section.

To make a call on an E & M tie line,

1.Dial the E & M access code that was assigned by the installer, —OR—

if your system has been configured by the installer to use Automatic Route Selection (ARS), dial the ARS access code (9).

2.Wait until you hear a dial tone, then dial the intercom number for the party you wish to reach at the remote site. You will hear a fast busy signal if you dialed an invalid number.

To transfer a call over an E & M tie line,

1.Answer the incoming call.

2.Press CONF.

3.Dial the E & M access code that was assigned by the installer, —OR—

if your system has been configured by the installer to use Automatic Route Selection (ARS), dial the ARS access code (9).

4.Wait until you hear a dial tone, then dial the intercom number for the distant party to whom you are transferring the call.

5.If you are doing a screened transfer, stay on the line until the called party answers so that you can announce the call,

—OR—

hang up (unscreened transfer). If the called party does not answer, the call will return to you after the transfer recall timer expires.

NOTE: After transferring the call to the remote end of the E & M tie line, you will have created an unattended conference, and your telephone will appear as though it were on hold.

7 – 24 LCD Speakerphone Reference Manual

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Vertical Communications 8324F, 8312S, 8324S manual Using E and M Tie Lines, To make a call on an E & M tie line

8324F, 8312S, 8324S specifications

Vertical Communications has established itself as a leader in providing innovative business communication solutions, particularly with their advanced phone models, the 8324S, 8312S, and 8324F. Each of these devices is designed to meet the diverse needs of modern businesses, delivering efficient communication services that enhance productivity.

The Vertical 8324S is a feature-rich IP phone that offers an array of advanced functionalities. It comes equipped with a large LCD display that makes navigation intuitive and user-friendly. The phone features 24 programmable buttons, allowing users to customize their settings and streamline access to frequently dialed contacts or vital functions. Its support for high-definition voice technology ensures crystal-clear audio quality, enhancing the clarity of conversations, which is essential in a professional environment.

On the other hand, the Vertical 8312S model is aimed at users who require a more compact solution without compromising on performance. This phone includes a 12-line appearance design, which is ideal for smaller teams or individual users who need efficient call management without excessive complexity. The 8312S also boasts high-definition voice quality and offers features such as call hold, transfer, and conference calling functionality. Its straightforward interface makes it perfect for those who prefer simplicity and ease of use.

The Vertical 8324F phone further expands on functionality, incorporating advanced features that cater specifically to the requirements of customer service and support centers. With 24 programmable keys, this model allows for easy access to various call handling features. It is also designed to integrate seamlessly with Vertical's complete line of communication solutions, making it a reliable addition to any business's communication infrastructure. The 8324F supports multiple lines and an extensive range of telephony features, which enhance collaborative efforts and improve response times in customer interactions.

All three models leverage VoIP technology, ensuring that businesses can benefit from cost-effective communication solutions without sacrificing quality. Additionally, they support various networking standards and security protocols, making them suitable for a range of business environments. With the Vertical Communications 8324S, 8312S, and 8324F, organizations can achieve enhanced communication capabilities, contributing to improved workforce efficiency and effectiveness. These devices not only facilitate daily operations but also help businesses maintain a competitive edge in the dynamic world of communication technology.