Using The Attendant Features

GCA70–250

To determine how many calls are queued at the attendant position and awaiting service (on hold, parked, or ringing),

1.Press the installer-programmed QUEUE button. The display will indicate how many calls are in the ring queue and the hold queue, respectively. The displayed information remains in the LCD window momentarily.

NOTE: Hold recalls, transfer recalls and park recalls are counted in the ring queue and not the hold queue.

To place an active call in a serial transfer,

1.Press the installer-programmed SERIAL button (the LCD will read “0 SERIAL EXT:”, with the first digit indicating how many intercom numbers are already entered; the “EXT:” indicates a prompt for another intercom number to be placed in the serial).

2.Dial intercom number or press associated DSS button.

3.Repeat to add up to two more extensions to the serial.

4.Press SPEAKER to end. Serial transfer begins.

To determine the status of individual lines (idle, busy or on hold),

1.Press the installer-programmed TEST/BUSY button (the LCD will display the prompt Enter Line:).

2.Dial the line number to be tested (001–128). If the line is idle, you will hear a dial tone; if the line is busy, the LCD will display Busy with xxx ; if the line is on hold, the LCD will display On Hold at xxx (xxx = line number).

10 – 32 LCD Speakerphone Reference Manual

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Vertical Communications 8324S, 8312S, 8324F manual To place an active call in a serial transfer

8324F, 8312S, 8324S specifications

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