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Vertical Communications 8312S, 8324S, 8324F manual Sending Response Messages

Models: 8324F 8312S 8324S

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GCA70–250

Sending And Receiving Non-Verbal Messages

8.3Sending Response Messages

By programming one or more RESPONSE MESSAGE buttons on your LCD speakerphone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message each time the situation arises. Further, you may at times receive intercom or SOHVA calls that you decide not to answer, and you can send a message to the display of the calling LCD speakerphone for the caller to read.

If you program a scrolling RESPONSE MESSAGE button at your telephone, you may use it to scroll through and select any of the system’s messages to send, allowing you to send a different message every time. If you program a fixed RESPONSE MESSAGE button, you can send the same message every time in response to a situation, which saves you the trouble of scrolling to the message you want to send.

This section tells you how to use the RESPONSE MESSAGE button(s) to send messages to other LCD speakerphones. Refer to section 10.1 for instructions on programming the RESPONSE MESSAGE button(s).

•To send an LCD message when you call and receive busy signal or no answer,

1.While still on the call, press the appropriate fixed RESPONSE MESSAGE button to send a preselected message (Call [your name], for example) to the other telephone,

—OR—

while still on the call, press the scrolling RESPONSE MESSAGE button to scroll through the system-supplied messages.

2.Press # when your display shows the message you wish to send (the message will then be displayed at the called telephone).

NOTE: For the example in step 1, you would use default message 2. Your name would then be added from the station name programming done by the installer.

LCD Speakerphone Reference Guide 8 – 5

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Vertical Communications 8312S, 8324S, 8324F manual Sending Response Messages
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8324F, 8312S, 8324S specifications

Vertical Communications has established itself as a leader in providing innovative business communication solutions, particularly with their advanced phone models, the 8324S, 8312S, and 8324F. Each of these devices is designed to meet the diverse needs of modern businesses, delivering efficient communication services that enhance productivity.

The Vertical 8324S is a feature-rich IP phone that offers an array of advanced functionalities. It comes equipped with a large LCD display that makes navigation intuitive and user-friendly. The phone features 24 programmable buttons, allowing users to customize their settings and streamline access to frequently dialed contacts or vital functions. Its support for high-definition voice technology ensures crystal-clear audio quality, enhancing the clarity of conversations, which is essential in a professional environment.

On the other hand, the Vertical 8312S model is aimed at users who require a more compact solution without compromising on performance. This phone includes a 12-line appearance design, which is ideal for smaller teams or individual users who need efficient call management without excessive complexity. The 8312S also boasts high-definition voice quality and offers features such as call hold, transfer, and conference calling functionality. Its straightforward interface makes it perfect for those who prefer simplicity and ease of use.

The Vertical 8324F phone further expands on functionality, incorporating advanced features that cater specifically to the requirements of customer service and support centers. With 24 programmable keys, this model allows for easy access to various call handling features. It is also designed to integrate seamlessly with Vertical's complete line of communication solutions, making it a reliable addition to any business's communication infrastructure. The 8324F supports multiple lines and an extensive range of telephony features, which enhance collaborative efforts and improve response times in customer interactions.

All three models leverage VoIP technology, ensuring that businesses can benefit from cost-effective communication solutions without sacrificing quality. Additionally, they support various networking standards and security protocols, making them suitable for a range of business environments. With the Vertical Communications 8324S, 8312S, and 8324F, organizations can achieve enhanced communication capabilities, contributing to improved workforce efficiency and effectiveness. These devices not only facilitate daily operations but also help businesses maintain a competitive edge in the dynamic world of communication technology.