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Vertical Communications DXP Plus Series, DXP Series, FX Series manual Holding Calls

Models: DXP Series FX Series DXP Plus Series

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GCA70–258Placing Calls On Hold

	4		Placing Calls On Hold
	4		Placing Calls On Hold

4.1Holding Calls

∙To place a call on hold,

1.Press HOLD.

2.Hang up handset.

∙To return to a call that is on hold,

1.Lift handset and press line button with flashing light,

—OR— press TAP.

∙To place a call on exclusive hold,

1.Press HOLD twice and hang up handset.

∙To retrieve an exclusive hold,

1.Press line button of held call (button with flashing light), —OR—

press TAP (if station does not have line appearance).

∙To place a call on hold at another telephone,

1.While on line, press INTERCOM (system places call on hold).

2.Dial ✳ 90, then dial extension number of telephone to receive held call.

3.Hang up handset.

LCD Speakerphone Station User's Guide 4 – 1

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Vertical Communications DXP Plus Series, DXP Series, FX Series manual Holding Calls

Contents

DXP, DXP Plus, and FX Series Digital Communications Systems System Models Contents Programming Your Telephone Transferring CallsConferencing Calls Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Understanding What The Lights Mean Introducing The Telephone Introducing The Telephone GCA70-258 Abbreviation Feature Definition Using The LCD Abbreviations Callbk NoANS Have Hold Priv Using a Full-Duplex Speakerphone Using Your Speakerphone Speakerphone User Guidelines ∙ To answer a call with your speakerphone ∙ To manually place a call using your speakerphone∙ To automatically dial a number using your speakerphone Impact 8024S Impact SCS 8312S ∙ To adjust the pedestal ∙ To answer a call ringing at your telephone ∙ To answer a call using the speakerphoneAnswering Calls Answering Calls ∙ To respond non-verbally Answering a Subdued Off Hook Voice Announcement SohvaPress Intercom ∙ To respond verbally ∙ To forward calls made to your station Forwarding Calls ∙ To cancel call forwarding Making a Call Accessing Lines∙ To access outside lines using the line group feature Making Calls ∙ To answer queuing ring-back ∙ To cancel queuing before it rings back at your telephone∙ To queue for a line group if all lines are busy Using Last Number Redial Using The Automatic Redial Feature ∙ To cancel the automatic redial feature Using Speed Dial ∙ To use Dial By Name Using Dial By Name Making a Subdued Off-Hook Voice Announcement Sohva ∙ To reply to a meet-mepage Making a Paging Announcement∙ To send a paging announcement ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy signal ∙ To cancel the camp-on condition at any time ∙ To camp on at any busy station ∙ When you hear five short tone bursts Press Intercom Holding Calls ∙ You can scan your held calls and retrieve a specific one ∙ To cancel directed call hold and retrieve the call∙ To retrieve a held call at another station ∙ To answer a call at the extension receiving held call ∙ To retrieve a parked call Using Call Park∙ To park a call This page remains blank intentionally Non-Verbal Messages Using the Messaging FeatureSending And Receiving ∙ To turn on LCD messaging Press Intercom Using LCD Messaging Sending An LCD Message This page remains blank intentionally ∙ To transfer a call without first announcing it ∙ If you hear a busy signal or receive no answerTransferring Outside Calls ∙ To announce a call before transferring it ∙ To do a quick unscreened transfer to intercom or tie line ∙ To make a hot transferPress TRANSFER/CONFERENCE ∙ To do a quick screened transfer to intercom or tie line Conferencing Stations Together Conferencing Calls Press the line button of the remaining party ∙ To store extension numbers at DSS buttons Programming Your TelephoneStoring DSS Numbers ∙ To store a fixed Response Message button Press Intercom Storing Feature Buttons∙ To store special-purpose feature buttons Storing a Response Message Button ∙ To store an outside number as a speed dial number Programming Speed Dial Numbers Dial Press the button you want to program ∙ To respond to an alert after it sounds Setting a Reminder Alert∙ To set a reminder alert at your telephone This page remains blank intentionally Blocking Voice-Announce Calls Using The OtherTelephone Features Adjusting The Display Contrast ∙ To identify the line that a busy station occupies ∙ To identify the station that occupies a busy line ∙ To activate group listening while on a call ∙ To cancel group listening∙ To divert calls to the designated station Muting Your Telephone Setting a Do Not Disturb Condition ∙ To override a Do Not Disturb condition at another station ∙ To override an in-progress call at another telephone Setting The Volume Control GCA70-258 Using The Other Telephone Features Using The Other Telephone Features GCA70-258 ∙ To turn the music on Setting Your Personal Ringing TonesUsing Background Music ∙ To select one of the ringing tones Using The Imist Module ∙ To determine who viewed the number and returned the call Using The Caller ID Feature This page remains blank intentionally Operating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF Console Accessing The Button Levels Your Telephone Symptom Possible Cause This page remains blank intentionally Index Section Index GCA70-258 GCA70-258 Index This page remains blank intentionally Button Feature Enable Code Disable CodeAppendix a Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page 7266, Charlottesville, Virginia Charlottesville, Virginia