Vertical Communications DXP Series, FX Series, DXP Plus Series manual Using The Caller ID Feature

GCA70–258 Using The Other Telephone Features

9.14 Using The Caller ID Feature

The Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number appears in the upper half of the LCD.

The system also stores numbers that ring on your line but receive no answer. The system indicates that it has stored ring-no answer numbers by causing the CID light on your telephone to flash. Pressing the CID button allows you to view the stored numbers one at time. Pressing the SAVED NUMBER REDIAL button causes the system to dial the displayed number. If the call has been returned by someone else, pressing the ✳ key reveals who returned the call. Everyone sharing your line can scroll through the stored numbers and choose which calls to return.

NOTE: If your system installer has not programmed a SAVED NUMBER REDIAL button, refer to section 9.4, Using The Feature Buttons, for instructions on programming this button.

∙To scroll through ring-no answer numbers stored on your system,

1.If your CID light is flashing, the system has unreturned ring-no answer numbers stored in memory.

2.To view the list of unreturned ring-no answer number, press the preprogrammed CID button on your telephone. Your LCD will display the calling number, date, and time the call came in. The most recent call appears first in the list.

3.Press the CID button each time you wish to display the next most recent ring-no answer call to your line.

4.To dial one of the numbers in the redial queue, press the SAVED NUMBER REDIAL button. The system will automatically dial the number.

Depending on your system programming, when a call is returned it might remain in the ring-no answer queue or the system might delete it from the ring-no answer queue. Your system installer can tell you how the feature is programmed. If the system is programmed to leave a returned number in the redial queue, the display will show a ✳ next to numbers that have been returned.

∙To determine who viewed the number and returned the call,

1.Press ✳.

LCD Speakerphone Station User's Guide 9 – 11