Transferring Outside Calls | Vertical Communications FX Series

GCA70–258Transferring Calls

6	Transferring Calls

6.1Transferring Outside Calls

∙To announce a call before transferring it,

1.Answer outside call.

2.Press TRANSFER/CONFERENCE (this places the call on hold).

3.Dial station number, or press DSS button for that station.

4.Upon answer, announce the call.

5.Hang up the handset (this transfers the call), or if in speakerphone mode, press SPEAKER to disconnect.

∙To transfer a call without first announcing it,

1.Answer outside call.

2.Press TRANSFER/CONFERENCE (this places the call on hold).

3.Dial station number.

4.Hang up handset, or if using speakerphone, press SPEAKER to disconnect. Call will re-ring your telephone if no one answers it within a preprogrammed time.

∙If you hear a busy signal or receive no answer,

1.Press RECON to return the call to your station.

2.Press SOHVA to tell intercom party that a call awaits.

3.Press MSG to leave a message-waiting indication at the called station.

LCD Speakerphone Station User's Guide 6 – 1

Image 43

Vertical Communications FX Series, DXP Series manual Transferring Outside Calls, ∙ To announce a call before transferring it

Contents

DXP, DXP Plus, and FX Series Digital Communications Systems System Models Contents Conferencing Calls Transferring CallsProgramming Your Telephone Operating Your Telephone With a DSS/BLF Console This page remains blank intentionally Understanding What The Lights Mean Introducing The Telephone Introducing The Telephone GCA70-258 Abbreviation Feature Definition Using The LCD Abbreviations Callbk NoANS Have Hold Priv Using a Full-Duplex Speakerphone Using Your Speakerphone Speakerphone User Guidelines ∙ To automatically dial a number using your speakerphone ∙ To manually place a call using your speakerphone∙ To answer a call with your speakerphone Impact 8024S Impact SCS 8312S ∙ To adjust the pedestal ∙ To answer a call ringing at your telephone ∙ To answer a call using the speakerphoneAnswering Calls Answering Calls ∙ To respond non-verbally Answering a Subdued Off Hook Voice Announcement SohvaPress Intercom ∙ To respond verbally ∙ To forward calls made to your station Forwarding Calls ∙ To cancel call forwarding Making a Call Accessing Lines∙ To access outside lines using the line group feature Making Calls ∙ To queue for a line group if all lines are busy ∙ To cancel queuing before it rings back at your telephone∙ To answer queuing ring-back Using Last Number Redial Using The Automatic Redial Feature ∙ To cancel the automatic redial feature Using Speed Dial ∙ To use Dial By Name Using Dial By Name Making a Subdued Off-Hook Voice Announcement Sohva ∙ To send a paging announcement Making a Paging Announcement∙ To reply to a meet-mepage ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy signal ∙ To cancel the camp-on condition at any time ∙ To camp on at any busy station ∙ When you hear five short tone bursts Press Intercom Holding Calls ∙ You can scan your held calls and retrieve a specific one ∙ To cancel directed call hold and retrieve the call∙ To retrieve a held call at another station ∙ To answer a call at the extension receiving held call ∙ To park a call Using Call Park∙ To retrieve a parked call This page remains blank intentionally Sending And Receiving Using the Messaging FeatureNon-Verbal Messages ∙ To turn on LCD messaging Press Intercom Using LCD Messaging Sending An LCD Message This page remains blank intentionally ∙ To transfer a call without first announcing it ∙ If you hear a busy signal or receive no answerTransferring Outside Calls ∙ To announce a call before transferring it ∙ To do a quick unscreened transfer to intercom or tie line ∙ To make a hot transferPress TRANSFER/CONFERENCE ∙ To do a quick screened transfer to intercom or tie line Conferencing Stations Together Conferencing Calls Press the line button of the remaining party Storing DSS Numbers Programming Your Telephone∙ To store extension numbers at DSS buttons ∙ To store a fixed Response Message button Press Intercom Storing Feature Buttons∙ To store special-purpose feature buttons Storing a Response Message Button ∙ To store an outside number as a speed dial number Programming Speed Dial Numbers Dial Press the button you want to program ∙ To set a reminder alert at your telephone Setting a Reminder Alert∙ To respond to an alert after it sounds This page remains blank intentionally Blocking Voice-Announce Calls Using The OtherTelephone Features Adjusting The Display Contrast ∙ To identify the line that a busy station occupies ∙ To identify the station that occupies a busy line ∙ To divert calls to the designated station ∙ To cancel group listening∙ To activate group listening while on a call Muting Your Telephone Setting a Do Not Disturb Condition ∙ To override a Do Not Disturb condition at another station ∙ To override an in-progress call at another telephone Setting The Volume Control GCA70-258 Using The Other Telephone Features Using The Other Telephone Features GCA70-258 ∙ To turn the music on Setting Your Personal Ringing TonesUsing Background Music ∙ To select one of the ringing tones Using The Imist Module ∙ To determine who viewed the number and returned the call Using The Caller ID Feature This page remains blank intentionally Operating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF Console Accessing The Button Levels Your Telephone Symptom Possible Cause This page remains blank intentionally Index Section Index GCA70-258 GCA70-258 Index This page remains blank intentionally Appendix a Feature Enable Code Disable CodeButton Feature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page 7266, Charlottesville, Virginia Charlottesville, Virginia