Troubleshooting

Problem

Suggestion

 

 

The answering system

• Make sure the answering system is on. When the answering system is on, the red light on the

does not answer after

ANS ON/OFF key should be lit.

the number of rings to

• If toll saver is activated, the number of rings changes to two when there are new messages

which I programmed it.

recorded (page 37).

 

• If the memory is full or if the answering system is off, the system will answer after ten rings.

 

• In some cases, the answering system will be affected by the ringing system used by the local

 

telephone company.

 

 

The outgoing

• When recording the announcement, make sure you speak in a normal tone of voice about nine

announcement is not

inches from the telephone base.

clear.

• Make sure there is no background noise (television, music, traffic, etc.) when recording.

 

 

The messages on the

• Press VOL on the telephone base to increase the speaker volume.

system are very difficult

 

to hear.

 

 

 

The answering system

• Make sure the answering system is on.

does not record

• If the answering machine memory is full, it will not record new messages until some old

messages.

messages are deleted.

 

 

The messages on the

• If a caller leaves a very long message, part of it may be lost when the system disconnects the

answering system are

call after four minutes.

incomplete.

• If the memory on the system becomes full during a message, the system stops recording and

 

disconnects the call.

 

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

 

 

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VTech DS6121-4 user manual Answering system