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Appendix
Troubleshooting
Problem Suggestion
There is inter ference
dur ing a tel eph on e
conversation.
My calls fade out when
I am using the cordless
handset.
The handset may be out of range. Move it c loser to the telephone base.
Do you have DSL ser vice? If yes, you need to have a DSL lter insta lled at every telephone
wall jack that has a telephone connected to it (page 2). Contact your DSL ser vice provider for
lter information.
Appliances or other cordless tel ephones plugged into the same circuit as the telep hone base
can cause interference. Try moving t he appliance or telephone base to an other outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephone s, intercoms, room monitors,
televisions, VCRs, personal co mputers, kitchen appliances, a nd other cordless telephones.
If your telephone is plugged i n with a modem or a surge protector, plu g the tel ephone (or
modem/surge protec tor) into a differe nt location. If t his doesn’t solve the problem, re- locate
your telephone or modem fart her apart from each other, or use a differen t surge protector.
The location of your telephone base can impac t the performance of your cordless phone. For
better reception, install the telephone base in a centralized location within your home or ofce,
away from walls or other obstruction s. In many environme nts, elevating the tel ephone base
will improve overall performan ce.
Disconnect the telep hone base from the telephone wall ja ck and plug in a corded telephon e.
If calls are stil l not clear, the problem is probably in th e wiring or local service. Contact your
local service com pany (charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Cont act the local telephone compa ny (charges may apply).
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I hear other calls when
using the telephone.
Disconnect the tele phone base from the teleph one wall jack. Plug in a dif ferent telephone. If
you still hear other calls, the probl em is probably in the wiring or local ser vice. Call your local
telephone company.
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