Troubleshooting

Problem

Suggestion

 

 

The answering system

• Make sure your remote access code is correct (page 39).

does not respond to

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should

remote commands.

be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the

 

answering system.

 

• The answering system may not detect the remote access code when your announcement is

 

playing. Wait until the announcement is over before entering the code.

 

• There may be interference on the telephone line you are using. Press the dial pad keys firmly

 

when dialing.

 

 

Common cure for

• If the telephone is not responding normally, try putting the cordless handset in the telephone

electronic equipment.

base or the charger. If it does not respond, try the following (in the order listed):

 

• Disconnect the power to the telephone base.

 

• Disconnect the battery on the cordless handset.

 

• Wait a few minutes before connecting power to the telephone base.

 

Re-install the battery and place the cordless handset in the telephone base or charger.

 

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

 

to one minute for this to take place.

 

 

www.vtechphones.com

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Appendix

Page 65
Image 65
VTech DS6121-4 user manual To one minute for this to take place