C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING
SYMPTOM |
| POSSIBLE CAUSES |
Generator does not fill. | 1. | Water supply not on. |
| 2. | Fill solenoid not opening or plugged. |
| 3. | Water level control malfunction. |
| 4. | Filter clogged. |
Timer motor does not run. | 1. | Door open. |
| 2. | Door switch inoperative. |
| 3. | Timer not getting power. |
| 4. | Timer motor inoperative. |
| 5. | Ready light circuit malfunction. |
Door not closing properly. | 1. | Door latch assembly malfunction or out of adjustment. |
| 2. | Striker adjustment. |
Door won’t open or hard to open. | 1. | Latch won’t release. |
| 2. | Door held shut by internal vacuum due to improper |
|
| drain connection. |
| 3. | Striker adjustment. |
| 4. | Door held shut by internal pressure. |
Buzzer not operating. | 1. | Timer malfunction. |
| 2. | Buzzer malfunction. |
Burner won’t light or won’t stay lit. | 1. | Gas not on. |
| 2. | Combustion air pressure switch malfunction. |
| 3. | Ignition module not receiving power. |
| 4. | Unit not properly grounded and/or polarity of incoming |
|
| power is incorrect on automatic ignition systems. |
| 5. | Low incoming gas pressure. |
| 6. | Ignition module malfunction. |
| 7. | Gas combination control valve malfunction. |
| 8. | Generator not filling. |
| 9. | Water level control malfunction. |
| 10. | Water too “pure” for probes to properly conduct electricity. |
| 11. | Generator pressure switch open or set too low. |
| 12. | Supply line gas pressure too low. |
| 13. | Ignition module malfunction. |
| 14. | Obstruction in gas orifice. |
Pilot not lit or goes out. | 1. | Gas not on. |
| 2. | Low incoming gas pressure. |
| 3. | Flame sense current too low; dirty or failed pilot |
|
| assembly. |
| 4. | Burners ignite too violently. |
| 5. | Flame sense wire connection corroded. |
| 6. | No sparking. |
| 7. | Wrong pilot assembly used. |
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F35425 (February 2006) |
| Page 36 of 40 |
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