C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING
TROUBLESHOOTING
General
The following paragraphs provide descriptive information of the most common troubles that can occur in the steamer. The Troubleshooting Chart provides a list of other typical fault conditions. The
Water Not Being Supplied to Generator
Turn the steamer on. Check that water supply is available to the steamer. After approximately 10 minutes, if no water is present, then check for a problem with the water solenoid valve or water level control probe.
Scalants may be covering the water level control probe giving a false indication of a sufficient water level in the generator. Detach, remove and thoroughly clean the water level probe assembly to remove scalants and lime
Pilot Or Main Burner Will Not Light
Check blower air pressure, air pressure switch adjust- ment, pilot burner adjustment, gas inlet and manifold pressures. The pilot burner orifice should be a 1/8" hole.
Drain Solenoid Valve Does Not Drain
The drain solenoid valve is normally closed when the main power switch is in the on position. When the main power switch is set to off, the solenoid valve is ener- gized and the generator drain valve opens for 1000 seconds.
Water contained in the generator, being under pressure, should be draining through this valve and be noticeable exhausting out the steamer drain.
If the drain operation appears to function sluggishly or not at all, scalants may be lodged in the drain pipe and/ or the valve. Disconnect the drain solenoid valve from the drain line and inspect both the valve and the drain pipe fixed to the generator. If considerable scalants or lime
Water Accumulating in Compartment
Water accumulation on the bottom of the cooking compartment(s) is primarily condensed steam. Failure to drain out quickly and completely may be due to debris in the compartment drain screen. Pull screen straight out and thoroughly clean, then replace. Failure to drain completely may also be due to improper leveling of the steamer.
Cooking Cycle Cannot Be Activated
Inspect all wire terminals to ensure they are positive and secure before assuming any other problem. When the power switch on generator control box is in the on position, set the timer knob to 2 minutes. Both Ready lights should go off, Cooking lights should come on and steam should be entering both compartments.
Steamer Achieves Pressure Slower Than Normal
If the generator requires more than 18 minutes to achieve normal operating pressure of 3 – 4 psi, then check the following conditions.
A.A heavy
B.Low incoming gas pressure. Check the incoming line and manifold gas pressures as outlined in MANIFOLD PRESSUREADJUSTMENTunder
SERVICE PROCEDURESANDADJUSTMENTS.
C.Gas combination control valve malfunction. Check the incoming and manifold gas pressures as outlined in MANIFOLD PRESSURE ADJUSTMENT under SERVICE PROCEDURES ANDADJUSTMENTS.
If pressure adjustments are made and manifold pres- sure remains low, replace the gas combination control valve and test the steamer for proper operation.
D.Gas orifice clogged or obstructed around air shutter. It is possible for debris to become lodged in the small gas orifice opening over time. Clean out the gas orifice using a round metal instrument of the same hole diameter or slightly smaller. Clean as needed. If clogging reappears, the orifice should be removed, cleaned, and reinstalled. Remove any other foreign objects that appear to be obstructing the gas orifice or air shutter.
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| F35425 (February 2006) |
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