The eraser selects everything or will not stop erasing.

Open the Wacom Tablet control panel and go to the ERASER tab. Move the ERASER FEEL slider toward FIRM, or select the DETAILS... button and increase the CLICK THRESHOLD setting. If this does not help, see “Testing Cintiq” on page 42.

You notice a delay at the beginning of pen or inking strokes.

Open the Wacom Tablet control panel and go to the PEN tab. Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work, try dragging the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double-click assist.

You have to press hard with the pen when clicking, drawing, or writing.

Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward SOFT, or select the DETAILS...

button and decrease the SENSITIVITY and CLICK THRESHOLD settings.

The pen tip does not function.

Be sure you are using the pen that originally came with your

 

interactive pen display, or an Intuos4 pen which has a part

 

number ending in “-01”. Other pens may not function

 

properly on the pen display.

 

Check the control panel’s PEN tab and verify that the tip is

 

assigned to a CLICK function.

 

Make sure the status LED lights blue when the pen tip is

 

pressed. If the LED does not light, verify that the USB cable

 

is plugged into an active USB port on your computer or on a

 

USB hub.

 

If the LED still does not light, you may have defective

 

hardware (see “Troubleshooting” on page 42).

Changing the function settings for

Make sure that you change the settings for the tool and

an input tool has no effect.

application that you are using. See the electronic Software

 

User’s Manual for details on working with multiple tools and

 

with application-specific settings.

Troubleshooting

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