The tablet charging process seems to stop whenever the computer enters sleep mode.

As required, adjust your system power or energy saver settings so that the computer does not enter sleep mode while the tablet is charging.

When using the pen to operate the Touch Ring, the Touch Ring does not work well.

The Touch Ring is designed to be used with your finger, and does not work with the pen tip.

The pen works only in MOUSE MODE, and does not draw or ink with pressure sensitivity.

The tablet driver software was not installed or did not load properly.

Make sure the tablet driver software is installed and functioning.

Insert the Intuos installation CD into your computer and install the driver software for the tablet.

The pen does not draw or ink

Some applications require that you turn on the pressure capabilities

with pressure sensitivity.

within the application or the selected tool before the pen will respond

 

as a pressure-sensitive tool.

 

Some applications do not support pressure. If you are unsure whether

 

pressure is supported, see the documentation that came with your

 

application(s).

 

 

Clicking is difficult.

Try using a lighter TIP FEEL. See adjusting tip feel and double-click.

 

 

Double-clicking is difficult.

• Use the side switch to double-click. Review the technique in

 

clicking.

 

• Be sure you are quickly tapping the tablet twice in the same place

 

on the tablet’s active area.

 

• Try increasing the TIP DOUBLE CLICK DISTANCE. See adjusting tip feel

 

and double-click.

 

• Try using a lighter TIP FEEL. See adjusting tip feel and double-click.

 

• Set an ExpressKey to DOUBLE CLICK and use it to issue double-

 

clicks.

 

Windows: Try setting your system to launch programs with a single

 

click. See clicking.

 

 

The pen selects everything,

Open the Wacom Tablet control panel and go to the PEN tab. Move the

will not stop selecting.

TIP FEEL slider toward FIRM, or select DETAILS... and increase the CLICK

 

THRESHOLD setting. If this does not help, see testing your tools.

 

The pen nib may be worn. See replacing the pen tip.

 

 

The eraser selects everything

Open the Wacom Tablet control panel and go to the ERASER tab.

or will not stop erasing.

Move the ERASER FEEL slider toward FIRM, or select DETAILS... and

 

increase the CLICK THRESHOLD setting. If this does not help, see testing

 

your tools.

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