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The screen cursor “jumps” | Do not place an Intuos4 tool on the tablet when it is not in use, or when |
back. | you are using another pointing device. Leaving your tool on the tablet |
| may interfere with screen cursor positioning when using other input |
| devices. |
Cannot move the cursor (pointer) where you want to on the screen, or the line you are drawing does not line up with the location of the cursor in paint applications.
Open the Wacom Tablet control panel and go to the MAPPING tab. Verify that PEN MODE is selected and that the SCREEN AREA is set to FULL for the selected tool and application. If this does not help, click on the DEFAULT button to reestablish tablet to screen mapping. If you are still having difficulty, remove the tablet preferences.
Confirm whether the pen does (or does not) function. See testing your tools.
The computer does not go to sleep.
When you are not using your Intuos4 input tool(s), remove them from the tablet surface or the tablet will continue to send data, keeping the computer awake.
When using the tablet the | On rare occasions the tablet may receive interfering radio frequencies |
screen cursor is very erratic or | from a computer monitor or nearby AM radio station. If you notice |
“jumps” around. | interference from a monitor, try moving the tablet at least 6 inches away |
| from the monitor, or change the monitor refresh rate or monitor |
| resolution. |
| If the screen cursor lags or “jumps”, try optimizing the Bluetooth |
| |
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When using the tablet, the | See optimizing the Bluetooth connection for tips on improving the |
screen cursor or pen strokes | Bluetooth connection. |
seem to lag or skip in some |
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applications. |
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When using Intuos4 on a multiple monitor system, you cannot use the pen tip to control the other monitor(s).
Determine if an ExpressKey has been set to DISPLAY TOGGLE and if it may have been activated accidentally. See working with Display Toggle.
Verify that the SCREEN AREA in the MAPPING tab is set to FULL.
You can also use your pen to control the other monitors in MOUSE
MODE. To use MOUSE MODE, first set a pen button to MODE TOGGLE....
Then use the button to toggle between PEN MODE and MOUSE MODE.
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