2. If you need assistance . . .

Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:

l -800-253-1301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service . . .

Whirlpool has a nationwide

-.= network of authorized

OI WhirlpoolSM service compa-

9SERV’CEnies. Whirlpool service technicians are trained to

fulfill the product warranty and provide after- warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

l APPLIANCE-HOUSEHOLD- l WASHING MACHINES &

MAJOR, SERVICE 8 REPAIR DRYERS, SERVICE 8 REPAIR

-~~o~~~ip-g~g~i~-~~~o~~ypP$cg~i~~

(Example:

XYZ Service Co.)

(Example:

XYZ Service Co.)

4.If you need FSP@ replace- ment parts . . .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.

5.If you are not satisfied with how the problem was solved . ..

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of inde- pendent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

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Whirlpool RF396PCY, RF396PXY manual If you need assistance, If you need service, If you need FSP@ replace- ment parts