Whirlpool SF395LEE Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners

Models: SF395LEE

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TROUBLESHOOTING

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 39.

RANGE DOES NOT WORK

 

PROBLEM

CAUSE

 

 

 

 

Nothing works

The range is not properly connected to the gas supply. Contact an autho-

 

 

 

rized service technician to reconnect the range to the gas supply. (See the

 

 

Installation Instructions.)

 

 

You have blown a household fuse or tripped a circuit breaker.

 

 

The control knob is not set correctly. Push in the control knobs before

 

 

turning them.

 

 

 

 

OVEN/BROILER BURNER

 

 

PROBLEM

CAUSE

 

 

 

 

 

 

 

 

 

 

The oven does not work

You have not set the electronic control correctly. Refer to the proper

 

 

 

 

instructions.

 

 

 

 

You have set a delayed start time. Wait for the start time to be reached or

 

 

 

 

cancel and reset the control.

 

 

 

 

The main or regulator gas shutoff valve is in the off position. (See the

 

 

 

 

Installation Instructions.)

 

 

 

 

 

 

 

 

The burner fails to light

The ignitor is broken. Contact an authorized service technician to replace it.

 

 

 

 

 

 

You have blown a household fuse or tripped a circuit breaker.

 

 

 

The burner flames lift

The air/gas mixture is incorrect. Contact an authorized service technician to

 

 

away from the ports, are

check the air/gas mixture or see the Installation Instructions.

 

 

yellow, or are noisy

 

 

 

 

 

 

 

 

 

 

 

 

SURFACE BURNERS

 

PROBLEM

CAUSE

 

 

 

 

 

The burner fails to light

You have blown a household fuse or tripped a circuit breaker.

 

 

 

 

The burner ports may be clogged. Clean them with a straight pin. (See page 34.)

 

 

 

 

 

 

The burner flames are

The burner ports may be clogged. Clean them with a straight pin. (See page 34.)

 

uneven

 

 

 

 

 

 

 

 

 

The burner flames lift off

The burner needs cleaning. (See pages 33 and 34.)

 

the ports, are yellow, or

The air/gas mixture is incorrect. Contact an authorized service technician to

 

are noisy when turned off

 

check the air/gas mixture or see the Installation Instructions.

 

 

 

 

 

 

 

The burner makes a

The burner is wet from washing. Let it dry.

 

popping noise when on

 

 

 

 

 

 

 

 

 

 

continued on next page

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Whirlpool SF395LEE manual Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners