Troubleshooting 121
2. Be sure no viruses exist on the server. Run a current version of a virus scan
utility.
Server response time is slower than usual
Action: Be sure the hard drive is not full, and increase the amount of free space
on the hard drive, if needed. It is recommended that hard drives should have a
minimum of 15 percent free space.
No hard drives are recognized
Action: Be sure no power problems (on page 105) exist.
A new hard drive is not recognized
Action:
1. Be sure the drive bay is not defective by installing the hard drive in another
bay.
2. If the drive has just been added, be sure the drive is supported. Refer to the
server documentation or the HP website to determine drives support.
3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 80) and replace
failed components as indicated.
Memory Problems
List of Problems:
General memory problems are occurring................................................................................... 122
Server is out of memory............................................................................................................. 122
Memory count error exists..........................................................................................................122
Server fails to recognize existing memory................................................................................. 123
Server fails to recognize new memory....................................................................................... 123