Troubleshooting 91
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page 91)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page 92)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
• Start Diagnosis Flowchart (on page 91)
• General Diagnosis Flowchart (on page 92)
• Power-On Problems Flowchart (on page 95)
• POST Problems Flowchart (on page 98)
• OS Boot Problems Flowchart (on page 100)
• Server Fault Indications Flowchart (on page 102)
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.
Start Diagnosis Flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General Diagnosis Flowchart (on page 92)"
2 "Power-On Problems Flowchart (on page 95)"
3 "POST Problems Flowchart (on page 98)"
4 "OS Boot Problems Flowchart (on page 100)"
5 "Server Fault Indications Flowchart (on page 102)"