Contents 5
Regulatory Compliance Identification Numbers..............................................................................225
Federal Communications Commission Notice.................................................................................226
Integrated Lights-Out Technology..........................................................................................74
Erase Utility............................................................................................................................75
Management Agents...............................................................................................................76
HP Systems Insight Manager..................................................................................................76
Redundant ROM Support....................................................................................................... 76
USB Support and Functionality..............................................................................................78
Diagnostic Tools................................................................................................................................ 79
Survey Utility .........................................................................................................................79
Array Diagnostic Utility......................................................................................................... 80
HP Insight Diagnostics........................................................................................................... 80
Integrated Management Log...................................................................................................80
Keeping the System Current.............................................................................................................. 81
Drivers.................................................................................................................................... 81
Resource Paqs.........................................................................................................................82
ProLiant Support Packs..........................................................................................................82
Operating System Version Support........................................................................................ 82
Change Control and Proactive Notification............................................................................82
Care Pack................................................................................................................................82
Battery Replacement 83
Troubleshooting 85
Server Diagnostic Steps..................................................................................................................... 85
Important Safety Information................................................................................................. 85
Preparing the Server for Diagnosis.........................................................................................89
Symptom Information.............................................................................................................90
Diagnostic Steps..................................................................................................................... 91
Procedures for All ProLiant Servers................................................................................................ 105
Hardware Problems ..............................................................................................................105
Software Problems................................................................................................................135
Contacting HP.......................................................................................................................145
Error Messages.................................................................................................................................153
ADU Error Messages............................................................................................................153
POST Error Messages and Beep Codes................................................................................186
Event List Error Messages....................................................................................................216
Electrostatic Discharge 223
Preventing Electrostatic Discharge.................................................................................................. 223
Grounding Methods to Prevent Electrostatic Discharge.................................................................. 224
Regulatory Compliance Notices 225