FAQs
FAQs
This section lists frequently asked questions about Rovio.
Q:I clicked on the Home button, but Rovio can’t seem to find its charging dock properly. What’s wrong?
A:There are number of reasons why Rovio can’t find its home base properly including:
•You did not properly set Rovio’s home base to begin with. Verify that you have saved Rovio’s home base first.
•There are obstacles in the way.
•The charging dock is not properly placed.
•The navigation signal of the charging dock is too weak or there is no signal.
•Too many infrared signals or direct sunlight on the sensors causing interference.
Q:Rovio’s interface is loaded but I do not see the video stream … what’s wrong?
A:Possible causes and solutions:
•Make sure that Rovio is turned on. It might have been turned off while you were logging into Rovio’s interface.
•The port forwarding settings are incorrect. Verify your port forwarding settings in your router’s firmware interface.
•The required ActiveX is not installed for Internet Explorer. To install the required ActiveX component, click on the link that appears in the Rovio display panel or in the bar that appears at the top of the Internet Explorer window when you are prompted. Follow the onscreen instructions for installing the ActiveX component. If the link does not appear, verify that your
Q:Why is there no audio stream from Rovio?
A:Possible causes and solutions:
•
•If you are using Internet Explorer on a PC, your volume levels might be low.
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