Identifying Error/Fault Conditions and Solutions

Identifying Error/Fault Conditions and Solutions

Most error or fault conditions will be identified by fault message screens on the GT Inverter front panel LCD. These are described in the “Fault Mode” section on page 5–8 of this manual. Most of these fault conditions are self-correcting and require no user action to remedy.

See “Front Panel Display Screens and What They Mean” on page 5–2 for more information.

Table 6-1 is intended to assist in determining fault conditions that may require user action to remedy.

Table 6-1Troubleshooting the GT Inverter

Problem

Possible Cause

Solution

 

 

 

The inverter’s LEDs and display are

DC/AC Disconnect Switch is off.

Turn on DC/AC Disconnect Switch

blank and the inverter does not

 

and breakers in the sequence

operate in sufficient sunlight.

 

described in “Startup Procedure” on

 

 

page 4–1.

 

 

 

The display reads “Inverter Offline”

Utility service panel breakers are

Turn on utility panel breakers.

and “AC Voltage Fault.”

switched off.

 

 

AC grid voltage is not present or

Check AC connections at the

 

incorrect.

inverter’s terminals. Ensure AC

 

 

voltage within the range specified in

 

 

“Output” on page A–2 is present.

 

 

 

The display reads “Inverter Offline”

DC breakers are switched off (if

Turn on any DC breakers and check

with sufficient sunlight.

installed), or external DC fuses are

any DC fuses.

 

blown (if installed).

 

 

DC array voltage is not present.

Check DC connections at the

 

 

inverter’s positive and negative DC

 

 

terminals. Check for incorrectly

 

 

wired PV arrays.

 

 

 

The display reads “Inverter Offline”

DC voltage is present but incorrect.

Check DC connections at the

and “DC Voltage Fault” with

 

inverter’s positive and negative DC

sufficient sunlight.

 

terminals. Check for incorrectly

 

 

wired PV arrays. Ensure a voltage

 

 

between 240 and 550 Vdc is present

 

 

at the inverter’s terminals.

 

 

 

Only the inverter RED LED is

Ground fault condition detected on

The PV system should be checked

illuminated and the display reads

the PV array.

by a qualified electrician and

“Ground Fault.”

 

repaired. See Table 5-8 on page 5–8.

 

 

 

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