Warranty
Printer Warranty
Xerox warrants that the Phaser 1235 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:
(1)repair the product by means of telephone support or
(2)replace the product with a comparable product, or
(3)refund the amount paid for the product, less a reasonable allowance for usage, upon its return.
Under this product warranty, Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Xerox Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Xerox or its authorized representative.
If telephone support is unsuccessful, Xerox or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.
Service is available within the customary
Inside the European Economic Area, service is available within the customary
Outside the US, Canada, & EEA, service is available within the customary
A description of the customary
If the Customer’s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that Customer allow such remote access to the product.
In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may request the return of these parts.