Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software Section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the LEDs on the control

 

malfunctioning.

panel to determine if the printer

 

 

is indicating a system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software Section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the adjustable

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software Section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

Your printer prints A4-sized

 

 

paper at 28 ppm and letter-

 

 

sized paper at 30 ppm.

 

 

 

 

The computer

Simplify the page layout and

 

may have

remove any unnecessary

 

insufficient

graphics from the document.

 

random-access

Consider buying a 128 MB

 

memory (RAM).

memory option.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

Half the page

The page layout

Simplify the page layout and

is blank.

is too complex.

remove any unnecessary

 

 

graphics from the document.

 

 

 

 

The page

Change the page orientation in

 

orientation setting

your application. See the

 

may be incorrect.

Software Section.

 

 

 

 

The paper size

Ensure that the paper size in

 

and the paper

the printer driver settings

 

size settings do

matches the paper in the tray.

 

not match.

Or, ensure that the paper size

 

 

in the printer driver settings

 

 

matches the paper selection in

 

 

the software application

 

 

settings you use.

 

 

 

The paper

There is too much

Remove excess paper from the

keeps

paper in the tray.

tray.

jamming.

 

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

An incorrect type

Use only paper that meets

 

of paper is being

printer specifications.

 

used.

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

There may be

Open the front cover and

 

debris inside the

remove the debris or left over

 

printer.

pieces of paper.

 

 

 

The printer

The printer cable

Disconnect and reconnect the

prints, but

is loose or

printer cable. Try a print job that

the text is

defective.

you have already printed

wrong,

 

successfully. If possible, attach

garbled, or

 

the cable and printer to another

incomplete.

 

computer and try a print job

 

 

that you know works. Finally,

 

 

try a new printer cable.

 

 

 

 

The wrong printer

Check the application’s printer

 

driver was

selection menu to ensure that

 

selected.

your printer is selected.

 

 

 

 

The software

Try printing a job from another

 

application is

application.

 

malfunctioning.

 

 

 

 

 

If you are in the

Change the font setting. See

 

DOS

page 1.6.

 

environment, the

 

 

font setting for

 

 

your machine

 

 

may be set

 

 

incorrectly.

 

 

 

 

9.6 <Troubleshooting>

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Image 38
Xerox 3250 manual Dpi Best, change it to, Dpi Normal. See