SETTING THE SYSTEM CONFIGURATION
Capturing and executing a trace
This section describes the procedures you use to initiate a trace to perform system diagnostics and to execute a trace. In general, the service representative performs this function. However, you may be asked to perform this task in preparation for a service call. Your service representative will provide a password, because this function is
Capturing a trace
To capture a trace in preparation for a service call:
1.Drain the printer at the host. (Follow procedures for your host system.)
2.Restart the Printer Controller by selecting Restart from the Sun workstation background menu. (Refer to the “Rebooting the Printer Controller” section in the “Starting and stopping the system” chapter for this procedure.)
3.From the Diagnostics menu, select Trace Options (available to Administrator and Service privilege mode users only). The Trace window displays.
Figure 4-11. Trace window with Online Trace Mode Options menu displayed (for a system with TCP/IP interface)
Figure 4-12. Trace window with Offline Trace Mode Options menu displayed
XEROX DOCUPRINT 4050/4090 IPS GUIDE TO CONFIGURING AND MANAGING THE SYSTEM |
