Xerox 701P91273 manual XPrint UNIX SYSTEM PRINTER DRIVER INSTALLATION, 14-3

XPrint 49XX PostScript Print Tool printing problems:

1.Verify that the 49XX is switched on and connected to a functioning network port. Check the 49XX NIC LEDs for activity.

2.At any workstation command line prompt, use theping hostname command (where hostname is the hostname of the 49XX printer as it appears in your local /etc/hosts file or your NIS domains hosts database.) If the ping command returns a time-out or failure in either case, then you have a communication problem with the 49XX printer NIC. Go to the TCP/IP communication problems section and continue your diagnostics there.

3.If you are using indirect spooling to print to the 49XX, verify that the remote workstation is up and running and can communicate with the 49XX NIC. ie: ping the remote workstation.

4.If you are spooling directly to the 49XX, verify that you can communicate with the 49XX. Again use theping command.

5.If the communications test is successful, then you may have a configuration problem at the 49XX. Verify that APPSOCKET is enabled on the 49XX. The default setting is YES.

6.If everything still looks OK, try stopping and restarting the XPrint spooling daemon. See Chapter 14

7.Use the setup49XX installation tool to remove and reinstall a new printer.

8.If the problem still exists, call Xerox Technical Support for further instructions.

XPrint UNIX SYSTEM PRINTER DRIVER INSTALLATION 14-3