Windows NT 10

Windows NT network troubleshooting

Error messages in Print Manager

When there is a problem printing from Windows NT, often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied. If the printer is connected via TCP/IP, there is probably a problem with the way LPR was set up.

Begin troubleshooting by opening the Event Viewer in the Administrative Tools program group. When it opens, click Log, scroll down, and select Application. Look at any of the error messages that say LPR Print Monitor. Double-clicking the error message tells you more information about the error. The following topics deal with specific errors reported in the Event Viewer.

Printer PS on host IP-addressis rejecting your request

At the MS-DOS command prompt in Windows NT, type the ping command in the following format:

ping IP-address

For example:

ping 134.62.36.134

■If the printer does not reply or the request times out, either the printer does not have an IP address, or the NT host cannot find the printer.

■If the printer does not have an address, assign one as described in “Setting the printer’s IP addressing parameters” on page 55.

■If the printer has an IP Address, your printer could have a faulty network connection or a defective network card.

■If the printer does respond, disconnect the printer from the network and send the ping command again.

■If you get a response this time, there is a duplicate IP address on the network. Make sure that all devices on the network have a unique IP address.

■If you do not get a response this time, the printer's IP address is valid, but LPR may be disabled on the printer. Print a Configuration Page and look under LPR. For instructions on how to print a Configuration Page, see “The printer’s Configuration Page” on page 6. For instructions on enabling or disabling protocols, see Chapter 15, “Disabling Protocols”.

PhaserShare Networking Manual

113

Page 120 Page 122
Page 121
Image 121
Xerox 840, 780, 360 manual Windows NT network troubleshooting, Error messages in Print Manager, 113
Page 120 Page 122

840, 780, 360 specifications

Xerox has long been a pioneer in the field of printing and copying technology, and its 360, 780, and 840 models exemplify the groundbreaking advancements made by the company in the late 20th century. These machines are significant not just for their capabilities but also for how they transformed workplaces into efficient hubs for document management.

The Xerox 360, introduced in the 1970s, was notable for its innovative use of electrostatic transfer technology. This method allowed for the rapid and high-quality reproduction of documents, setting a new standard for both speed and clarity. With a printing speed of up to 120 copies per minute, the 360 was designed for high-volume environments, making it ideal for businesses that required efficient document distribution. Its ability to handle different media types, including transparencies, further expanded its utility.

Moving on to the Xerox 780, released shortly after the 360, this model built upon its predecessor's success by introducing additional features that catered to the evolving needs of users. One of the key advancements in the 780 was its ability to incorporate advanced finishing options, such as stapling and hole-punching, directly from the machine. This integration streamlined document production processes, reducing the need for manual tasks and enhancing workflow efficiency. The Xerox 780’s intelligent control panel also provided users with easy navigation and troubleshooting, minimizing downtime.

The Xerox 840 took another leap forward, focusing on integrating digital technology into the printing process. Introduced in the early 1980s, this model featured enhanced digital image processing capabilities, resulting in superior image quality and consistency. The 840 also supported duplex printing, allowing for automatic double-sided copies, which not only saved paper but also demonstrated a commitment to sustainability practices as environmental concerns began to rise. The combination of these features made the 840 particularly well-suited for corporate environments where document quality and efficiency were paramount.

Overall, the Xerox 360, 780, and 840 series were landmark achievements in photocopying technology. Their advanced features, such as high-speed output, diverse media handling, and enhanced finishing options, established Xerox as a leader in the industry. These machines not only improved productivity but also set a precedent for future innovations, influencing the trajectory of printing technology for years to come. As businesses continue to evolve, the foundational technologies pioneered by these models remain integral to modern document management solutions.
Top Page Image Contents