REFERENCE

 

 

 

 

■ TV screen and video

 

 

 

Page

 

 

 

 

The images from this unit do not appear

•

Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT

4, 5

on the television.

 

terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit.

 

Picture is distorted.

•

Make sure that the television’s input setting (e.g., VIDEO 1) is correct.

–

•

An incorrect resolution is selected in “Component Video Resolution”, when the television is

20

 

 

connected to COMPONENT VIDEO OUT terminals. While stopped, press and hold [ ]

 

 

 

and [

] (PLAY) on the main unit at the same time for more than 5 seconds to cancel this

 

 

 

setting.

 

 

 

 

Set the item again.

 

 

•

If “BD-Video 24p Output” is turned “On” when the unit is connected to a TV through any

20

 

 

terminal other than HDMI, images may not display properly. In this case, turn “BD-Video

 

 

 

24p Output” to “Off”.

 

 

 

 

 

The screen changes automatically.

•

When the “Screen Saver Function” in the Setup menu is set to “On”, the display may return

20

 

 

to the screen saver mode automatically if there is no operation for 10 minutes or more.

 

 

 

 

 

Video is not output in high definition.

•

High definition video cannot be output through the VIDEO OUT or S VIDEO OUT

–

 

 

terminals.

 

 

•

Confirm that the “HDMI Video Mode”, “HDMI Resolution”, and “Component Video

20

 

 

Resolution” in the Setup menu are set properly.

 

 

•

Depending on the BD-Video, output from the COMPONENT VIDEO OUT terminals may

–

 

 

be restricted to 480p.

 

 

 

 

 

Status messages do not appear.

•

Select “Automatic” in “Status Messages” in the Setup menu.

20

 

 

 

 

The 4:3 aspect ratio picture expands left

•

Use the television to change the aspect. Refer to your television’s operating instructions.

–

and right.

•

When using a component video cable, set “Progressive” to “Off”. If the situation is not

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restored after that, set “TV Aspect” to “4:3 Pan & Scan”.

 

Screen size is wrong.

 

 

 

 

 

 

 

 

There is a lot of after-image when playing

•

Turn “3D NR” or “Integrated NR” off if it is on.

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video.

 

 

 

 

 

 

 

 

When playing DVD-Video using

•

Set “Progressive” of “Video” menu on the on-screen menu to “Off”. This problem is caused

17

progressive output, one part of the

 

by the editing method or material used on DVD-Video, but should be corrected if you use

 

picture momentarily appears to be

 

interlace output.

 

doubled up.

•

When the unit is connected using HDMI terminal, refer to “HDMI connections” (]below).

–

 

 

 

 

There is no apparent change in picture

•

The effect is less perceivable with some types of video.

–

quality when adjusted with the Video

 

 

 

 

menu in the on-screen menu.

 

 

 

 

 

 

 

 

The masked-off area is masked in gray.

•

If the “Screen Saver Function” in the Setup menu is set to “Off”, the masked-off area is

20

 

 

displayed in black.

 

 

 

 

 

 

■ Sound

 

 

 

 

 

 

 

 

No sound.

•

Check the connections and the “Digital Audio Output” settings. Check the input mode on the

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Low volume.

 

amplifier/receiver if you have connected one.

 

Distorted sound.

•

Press [AUDIO] to select the audio.

10

Cannot hear the desired audio type.

•

Match the speaker settings with the connected equipment. Change multi channel speaker

20

 

 

settings by selecting “Multi Channel” in “Speaker”.

 

 

•

When “BD-Video Secondary Audio” is set to “Off”, Dolby Digital Plus, Dolby TrueHD and

–

 

 

DTS-HD are output from the DIGITAL AUDIO OUT terminal as Dolby Digital or DTS

 

 

 

Digital Surround bitstream.

 

 

 

 

 

Cannot switch audio.

•

There are discs for which audio cannot be changed because of how the disc was created.

–

 

•

When connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or

5, 6, 19

 

 

an HDMI cable, you cannot switch the audio if “Digital Audio Output” is set to “Bitstream”.

 

 

 

Set “Digital Audio Output” to “PCM” or connect using audio cables.

 

 

 

 

 

 

■ HDMI connections

 

 

 

 

 

 

 

 

 

The images from this unit do not appear

•

Press [

] and [ ] (PLAY) simultaneously on the unit for more than 5 seconds to shift the

18

on the television.

 

mode to one more compatible with HDMI equipment. However, Dolby Digital Plus, Dolby

 

 

 

TrueHD, and DTS-HD audio are not output in bitstream. To output the bitstream, select

 

Picture is distorted.

 

“Restore Default Settings” to restore the factory presets and make proper settings.

 

 

•

To output video from a device connected with an HDMI cable, set “HDMI Video Mode” to

20

 

 

“On” in the Setup menu.

 

 

•

Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce

–

 

 

the number of connected devices.

 

 

•

When “BD-Video 24p Output” is set to “On”, HDMI authentication takes place where 24 p

20

 

 

images switch to other images, and a black screen is displayed.

 

 

 

 

 

The 4:3 aspect ratio picture expands left

•

Change “TV Aspect” type to “16:9”.

20

and right.

 

 

 

 

Screen size is wrong.

 

 

 

 

 

 

 

 

When playing DVD-Video using

•

When you use the HDMI AV OUT terminal for video output, follow the steps below for

20

progressive output, one part of the

 

setting.

 

 

picture momentarily appears to be

 

1 Connect this unit to the TV with any cable except the HDMI cable.

 

doubled up.

 

2 When you connect with the Component Video cable, set “HDMI Video Mode” to “Off”

 

 

 

and “Component Video Resolution” to “480i” in the Setup menu.

 

 

 

 

 

 

24 En