Troubleshooting
Problem | Cause | Remedy | See | |
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The sound effects | It is not possible to record the sound effects |
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cannot be recorded. | with a recording component. |
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A source cannot be | The source component is not connected to | Connect the source component to the DIGITAL | 21, 23 | |
recorded by a digital | the DIGITAL INPUT jacks of this unit. | INPUT jacks. |
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recording component |
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Some components cannot record Dolby |
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connected to the |
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Digital or DTS sources. |
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DIGITAL OUTPUT jack. |
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A source cannot be recorded by an analog component connected to the AUDIO OUT (REC) jacks.
The source component is not connected to the analog AUDIO IN jacks of this unit.
Connect the source component to the analog AUDIO | 23 |
IN jacks. |
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The sound field | “MEMORY GUARD” in “SET MENU” is Set “MEMORY GUARD” to “OFF”. | 81 |
parameters and some | set to “ON”. |
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other settings of this unit cannot be changed.
This unit does not The internal microcomputer has been
operate properly. frozen by an external electric shock (such as lightning or excessive static electricity) or by a power supply with low voltage.
Disconnect the power cable from the AC wall outlet | — |
and then plug it in again after about 30 seconds. |
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No sound is heard | The HDMI component does not accept the | Convert the | — |
from the connected |
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HDMI component. |
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“CHECK SP WIRES” | Speaker cables are | Make sure all speaker cables are connected correctly. | 14 |
appears in the front |
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panel display. |
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There is noise | This unit is too close to the digital or high- | Move this unit further away from such equipment. | — |
interference from | frequency equipment. |
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digital or radio |
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frequency equipment. |
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The picture is | The video source uses scrambled or |
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disturbed. | encoded signals to prevent dubbing. |
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This unit suddenly | The internal temperature is too high and the | Wait about 1 hour for this unit to cool down and then | — |
enters the standby | overheat protection circuitry has been | turn it back on. |
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mode. | activated. |
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■ HDMI
Problem | Cause | Remedy | See | |
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No picture or sound. The number of the connected HDMI | Reduce the number of the connected HDMI | — | ||
| components is over the limit. | components. |
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| HDCP authentication failed. | Check that the connected HDMI components support | — | |
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| the HDCP copy protection standards. |
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