Yamaha DSP-AX863SE owner manual Troubleshooting, 98 En, General, Problem Cause Remedy See

Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

■General

Problem	Cause	Remedy	See
			page
This unit fails to turn	The power cable is not connected or the	Connect the power cable firmly.	—
on or enters the	plug is not completely inserted.
standby mode soon
	The speaker impedance setting is incorrect.	Set the speaker impedance to match your speakers.	27
after the power is
	The protection circuitry has been activated.	Make sure that all speaker wire connections on this	14
turned on.
		unit and on all speakers are secure and that the wires
		for each connection do not touch anything other than
		their respective connections.

This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity).

Set this unit to the standby mode, disconnect the power	—
cable, plug it back in after 30 seconds and then use this
unit normally.

No sound.	Incorrect input or output cable connections.	Connect the cables properly. If the problem persists,	20-26
		the cables may be defective.
	The optimizer microphone is connected.	Disconnect the optimizer microphone.	31
	Audio input jack select is set to “HDMI”,	Set Audio input jack select to “AUTO”.	43
	“COAX/OPT” or “ANALOG”.

Audio input jack select is set to “ANALOG” while playing a source encoded in Dolby Digital or DTS.

Set Audio input jack select to “AUTO” or	43
“COAX/OPT”.

No appropriate input source has been selected.

Select an appropriate input source with the INPUT 41, 42

selector on the front panel (or the input selector buttons on the remote control).

Speaker connections are not secure.	Secure the connections.	14
The front speakers to be used have not been	Select the front speakers by pressing ASPEAKERS	42
selected properly.	on the front panel repeatedly.
The volume is turned down.	Turn up the volume.	—
The sound is muted.	Press GMUTE or GVOLUME +/– on the remote	44
	control to resume audio output and then adjust the
	volume.

Signals this unit cannot reproduce are being input from a source component, such as a CD-ROM.

Play a source whose signals can be reproduced by this	—
unit.

The HDMI components connected to this unit do not support the HDCP copy protection standards.

Connect HDMI components that support the HDCP	18
copy protection standards.

“S.AUDIO” is set to “OTHER” and “HDMI” audio signals are not being played back on this unit.

Set “S.AUDIO” to “DSP-AX863SE” in “MANUAL	82
SETUP”.

No picture.	The output and input for the picture are	Set “VIDEO CONV.” to “ON” or connect your source	79
	connected to different types of video jacks.	components in the same way as you connect your
		video monitor to this unit.
	Non-standard video signals are input.

The sound suddenly	The protection circuitry has been activated
goes off.	because of a short circuit, etc.

Check that the speaker impedance setting is correct.	27, 95
Check that the speaker wires are not touching each	—
other and then turn this unit back on.

	The sleep timer has turned this unit off.	Turn this unit on, and play the source again.	—
	The sound is muted.	Press GMUTE or GVOLUME +/– on the remote	44
		control to resume audio output.
Sound is heard from	Incorrect cable connections.	Connect the cables properly. If the problem persists,	14
the speaker on one		the cables may be defective.
side only.
	Incorrect settings in “SP LEVEL”.	Adjust the “SP LEVEL” settings.	70

98 En