Troubleshooting
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.
■General
Problem | Cause | Remedy | See | |
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This unit fails to turn | The power cable is not connected or the | Connect the power cable firmly. | — | |
on or enters the | plug is not completely inserted. |
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standby mode soon |
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The speaker impedance setting is incorrect. | Set the speaker impedance to match your speakers. | 27 | ||
after the power is | ||||
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The protection circuitry has been activated. | Make sure that all speaker wire connections on this | 14 | ||
turned on. | ||||
| unit and on all speakers are secure and that the wires |
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| for each connection do not touch anything other than |
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| their respective connections. |
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This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity).
Set this unit to the standby mode, disconnect the power | — |
cable, plug it back in after 30 seconds and then use this |
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unit normally. |
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No sound. | Incorrect input or output cable connections. | Connect the cables properly. If the problem persists, | |
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| the cables may be defective. |
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| The optimizer microphone is connected. | Disconnect the optimizer microphone. | 31 |
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| Audio input jack select is set to “HDMI”, | Set Audio input jack select to “AUTO”. | 43 |
| “COAX/OPT” or “ANALOG”. |
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Audio input jack select is set to “ANALOG” while playing a source encoded in Dolby Digital or DTS.
Set Audio input jack select to “AUTO” or | 43 |
“COAX/OPT”. |
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No appropriate input source has been selected.
Select an appropriate input source with the INPUT | 41, 42 |
selector on the front panel (or the input selector buttons on the remote control).
Speaker connections are not secure. | Secure the connections. | 14 |
The front speakers to be used have not been | Select the front speakers by pressing ASPEAKERS | 42 |
selected properly. | on the front panel repeatedly. |
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The volume is turned down. | Turn up the volume. | — |
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The sound is muted. | Press GMUTE or GVOLUME +/– on the remote | 44 |
| control to resume audio output and then adjust the |
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| volume. |
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Signals this unit cannot reproduce are being input from a source component, such as a
Play a source whose signals can be reproduced by this | — |
unit. |
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The HDMI components connected to this unit do not support the HDCP copy protection standards.
Connect HDMI components that support the HDCP | 18 |
copy protection standards. |
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“S.AUDIO” is set to “OTHER” and “HDMI” audio signals are not being played back on this unit.
Set “S.AUDIO” to | 82 |
SETUP”. |
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No picture. | The output and input for the picture are | Set “VIDEO CONV.” to “ON” or connect your source | 79 |
| connected to different types of video jacks. | components in the same way as you connect your |
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| video monitor to this unit. |
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The sound suddenly | The protection circuitry has been activated |
goes off. | because of a short circuit, etc. |
Check that the speaker impedance setting is correct. | 27, 95 |
Check that the speaker wires are not touching each | — |
other and then turn this unit back on. |
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| The sleep timer has turned this unit off. | Turn this unit on, and play the source again. | — | |
| The sound is muted. | Press GMUTE or GVOLUME +/– on the remote | 44 | |
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| control to resume audio output. |
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Sound is heard from | Incorrect cable connections. | Connect the cables properly. If the problem persists, | 14 | |
the speaker on one |
| the cables may be defective. |
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side only. |
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Incorrect settings in “SP LEVEL”. | Adjust the “SP LEVEL” settings. | 70 | ||
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