TROUBLESHOOTING

If there is any problem with your unit, check the following items. If you cannot solve your problem with the following remedies or if your problem is not listed below, turn off the system and unplug the unit, then consult the nearest authorized Yamaha dealer or service center.

General

Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

Power turns on but immediately shuts

The power cable may be connected

Make sure the power cable is plugged

20

off.

improperly.

into the outlet firmly.

 

 

 

 

 

 

A speaker cable may be shorted.

Make sure all speaker cables are

14

 

 

connected properly.

 

 

 

 

 

 

This system may have received a

Set this system to standby mode, and

20, 22

 

strong electrical shock, such as from a

then disconnect the power cable. Wait

 

 

lightening bolt or excessive static

for about 30 seconds, connect the

 

 

electricity.

power cable, and then turn the system

 

 

 

on again.

 

 

 

 

 

The speakers make no sound.

The volume may be set to minimum

Adjust the volume level.

5, 10

 

level.

 

 

 

 

 

 

 

The mute function may be activated.

Cancel the mute function.

10

 

 

 

 

 

The input source or input setting may

Select the correct input source or input

5, 10

 

be incorrect.

setting.

 

 

 

 

 

 

The cables may be connected

Make sure all cables are connected

14

 

improperly.

properly.

 

 

 

 

 

Sound is too low on one side.

The cables may be connected

Make sure all cables are connected

14

 

improperly.

properly.

 

 

 

 

 

Speaker channels other than the front

You may be listening to stereo sounds

Press a surround mode button to enable

43

ones make no sound.

without surround mode.

the sound field effect.

 

 

 

 

 

The virtual speaker channel makes no

The volume of the center virtual

Adjust the volume level of the center

64

sound.

speaker channel may be set to

virtual speaker channel.

 

 

minimum level.

 

 

 

 

 

 

 

The volume of the surround virtual

Adjust the volume level of the surround

64

 

speaker channels may be set to

virtual speaker channels.

 

 

minimum level.

 

 

 

 

 

 

The subwoofer makes no sound.

The volume of the subwoofer channel

Adjust the volume level of the

64

 

may be set to minimum level.

subwoofer.

 

 

 

 

 

Sound is poor (noisy).

A speaker cable may be shorted.

Make sure all cables are connected

14

 

 

properly.

 

 

 

 

 

This system does not operate properly.

This system may receive a strong

Set this system to standby mode, and

20, 22

 

electrical shock, such as from a

then disconnect the power cable. Wait

 

 

lightening bolt or excessive static

for about 30 seconds, connect the

 

 

electricity, or drop in power supply.

power cable, and then turn on this

 

 

 

system.

 

 

 

 

 

 

The system control cable may be

Connect the system control cable

14

 

connected improperly.

firmly.

 

 

 

 

 

A digital or high-frequency equipment

The system may be placed close to

Place this system farther away from

--

produces noises.

digital equipment or high-frequency

such equipment.

 

 

equipment.

 

 

 

 

 

 

The remote control does not operate

The system may be outside the remote

For information on the remote control

21

the system.

control operation range.

operation range, refer to “Using the

 

 

 

remote control”.

 

 

 

 

 

 

The remote control sensor of this

Change the lighting.

--

 

system may be exposed to direct

 

 

 

sunlight or lighting.

 

 

 

 

 

 

 

The batteries may be worn out.

Replace the batteries.

21

 

 

 

 

8

INFORMATION ADDITIONAL

English

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