TROUBLESHOOTING

Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

Cannot select foreign language

The loaded disc does not contain

See the disc packaging for details on

--

soundtracks or subtitles.

foreign language soundtracks or

foreign language soundtracks and

 

 

subtitles.

subtitles.

 

 

 

 

 

 

The loaded disc does not allow this

Select foreign language soundtracks or

28

 

operation.

subtitles in the disc menu.

 

 

 

 

 

Subtitles are not displayed.

Subtitles are turned off.

Select a subtitle.

29

 

 

 

 

 

The loaded disc does not contain

See the disc packaging for details on

--

 

subtitles.

subtitles.

 

 

 

 

 

 

When using A-B repeat playback,

Turn off A-B repeat playback.

30

 

subtitles outside of the specified

 

 

 

section may not be displayed.

 

 

 

 

 

 

Cannot select camera angles.

The loaded disc does not contain

See the disc packaging for details on

--

 

multiple camera angles.

multiple camera angles.

 

 

 

 

 

Cannot play some files.

Only MP3, WMA, MPEG-4 AAC, and

Use files with no copy protection.

--

 

JPEG files with no copy protection

 

 

 

(DRM) can be played.

 

 

 

 

 

 

 

The file is not supported.

Use only supported file format.

26,

 

 

 

27, 33

 

 

 

 

Cannot record a DVD.

The DVD is copy protected.

Most DVD-Video discs are copy

--

 

 

protected and cannot be recorded.

 

 

 

 

 

The TV picture is disturbed.

The picture may be disturbed while

This is not a malfunction.

--

 

rewinding or fast forwarding.

 

 

 

 

 

 

The picture is stretched or black bars

The TV Screen setting is set

Check the TV Screen setting and

38

are displayed.

incorrectly.

change as necessary.

 

 

 

 

 

Ghosting appears in some areas of the

The video material is incompatible

Change the Component Out setting to

38

picture.

with the Progressive Scanning function

Interlace.

 

 

due to the way in which it was edited or

 

 

 

the type of material it is.

 

 

 

 

 

 

The disc ejected as soon as it was

The loaded disc in not supported.

Use only supported disc formats.

2

loaded.

 

 

 

 

 

 

 

The message “No Disc” is displayed

The disc is not properly inserted into

Insert the disc, label-side up into the

26

even though a disc is loaded.

the disc slot.

disc slot.

 

 

 

 

 

Cannot display the DVD setup menu,

These menus can be displayed only

Select DVD as the input source.

5, 9

Initial Settings, and Video Adjust

when DVD as the input source is

 

 

menus.

selected.

 

 

 

 

 

 

USB

Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

Cannot play content stored on a USB

Not all USB storage devices are

Try another USB storage device.

--

mass storage device.

recognized by this unit.

 

 

 

 

 

 

 

Only USB storage devices formatted

Reformat the USB storage device with

--

 

with FAT16 or FAT32 are supported.

FAT16 or FAT32.

 

 

 

 

 

 

The USB storage device is connected

Connect the USB storage device

35

 

to a USB hub, but this unit does not

directly to the USB port of this unit.

 

 

support USB hubs.

 

 

 

 

 

 

Cannot play some files.

Only MP3, WMA, MPEG-4 AAC, and

Use files with no copy protection.

--

 

JPEG files with no copy protection

 

 

 

(DRM) can be played.

 

 

 

 

 

 

 

The file is not supported.

Use only supported file format.

33

 

 

 

 

72 En