TROUBLESHOOTING

Network and USB

Problem

Cause

Remedy

See

page

 

 

 

The PC server/MCX-2000/

The IP address is not set properly.

Set the DHCP server function of the router to ON.

84

Internet radio does not

 

Alternately, perform manual configuration

 

function properly.

 

according to the current operating environment.

 

 

 

 

 

 

The network cable is not connected.

Connect it properly.

23

 

 

 

 

The music in the PC

The PC does not have Windows Media

Install Windows Media Connect 2.0 in the PC.

server cannot be played

Connect 2.0 installed in it.

 

 

back.

 

 

 

The music is recorded in a format that

Play music recorded in a format that this unit is

 

 

cannot be played on this unit. This unit

compatible with.

 

 

cannot play music formats other than

 

 

 

WMA, MP3 and WAV (PCM format).

 

 

 

Also note that it cannot play certain

 

 

 

music files even if these are recorded in

 

 

 

the WMA, MP3 or WAV format.

 

 

 

 

 

 

 

The music is copyright-protected.

This unit cannot play copyright-protected music.

 

 

 

 

Windows Media Connect

The Windows XP PC is logging on to a

Log on to the local machine instead of the

2.0 cannot be connected.

domain.

domain.

 

 

 

 

 

The MusicCAST server

You are attempting to connect to

Use MCX-2000 or the PC server.

cannot be connected.

MCX-1000. The MusicCAST server that

 

 

 

can be connected by this unit is

 

 

 

MCX-2000.

 

 

 

 

 

 

 

Auto Configuration is not executed.

Execute “Auto Configure”.

105

 

 

 

 

The Internet radio cannot

The firewall of the network device is

Check the firewall setting of the network device.

be played.

activated. The Internet radio can be

 

 

 

played only when it passes through the

 

 

 

port designated by each radio station.

 

 

 

The port number is variable depending

 

 

 

on radio station.

 

 

 

 

 

 

 

Connection to the Internet is

Check the configuration of the network device,

 

disconnected.

and then contact the network connection provider.

 

 

 

 

 

The music files and

The music files and directories are placed

Place music files and directories in the FAT area.

directories in the USB

in locations other than the FAT area.

 

 

device cannot be viewed.

 

 

 

You are attempting to browse directory

Modify the data structure on your USB device.

 

 

hierarchies of over 8 levels or a directory

 

 

 

with more than 500 files.

 

 

 

 

 

 

The USB device cannot The connected USB device is other than

be recognized.a USB mass storage class USB memory device or USB portable audio player.

This unit can recognize only a USB mass storage

107

class USB memory device or USB portable audio player. Also note that it cannot recognize certain USB devices even when they are devices as described above.

 

 

Some devices may become easier to recognize

28

 

 

when they are inserted before turning this unit on.

 

 

 

 

 

“Disconnected” is

This unit recognized the USB device as

Turn this unit off then on again.

28

displayed even when a

an illegal device.

 

 

USB device is present.

 

 

 

 

 

 

 

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