S400 & S600 User’s Guide

39

 

 

 

 

 

 

 

 

Symptom

Diagnosis

Action

 

 

CANCEL button

 

 

DATA LED is single

was pressed and

No action required.

 

flashing.

a format was

 

 

 

 

deleted.

 

 

PAUSE LED and DATA

 

Call a service technician for

 

LED alternately flashing,

Firmware error.

instructions on how to download

 

but all other LEDs on.

 

and install firmware.

 

DATA LED is flashing.

Printer is

Printing resumes when data is

 

receiving data.

received.

 

 

 

 

Printer sent a

 

 

DATA LED is slow

“stop

 

 

transmitting” to

No action required.

 

flashing.

 

the host

 

 

 

 

 

 

computer.

 

 

 

Dirty printhead.

Clean the printhead. See Routine

 

 

Care and Adjustments.

 

 

 

 

 

Printhead

 

 

Dots missing in printed

element going

Call a service technician.

 

bad. Print quality

 

area of label.

 

 

problems.

 

 

 

 

 

 

Print width set

Default the printer. Refer to

 

 

“Resetting Factory Defaults” later in

 

 

incorrectly.

 

 

this chapter.

 

 

 

 

 

Possible media

Adjust media sensor position and

 

 

call a service technician if

 

 

sensor problem.

 

Loss of printing

necessary.

 

 

 

registration on labels.

Printer set for

 

 

 

 

 

 

non-continuous

Set printer for correct media. See

 

 

media, but

 

 

Getting Ready to Print.

 

 

continuous media

 

 

loaded.

 

 

 

Improperly

Refer to Getting Ready to Print and

 

For Peel-Off mode:

adjusted media

Routine Care and Adjustments for

 

 

edge guides or

proper positioning and

 

 

power roller.

adjustments.

 

 

Incorrect media

See “Loading the Media” or

 

Excessive vertical drift in

loading or media

 

“Adjusting the Media Sensor” in

 

top-of-form registration.

sensor

 

Getting Ready to Print.

 

 

adjustments.

 

 

 

 

Light vertical lines

Dirty head or

See “Printhead Cleaning” in

 

approximately .006 wide

ribbon rollers.

Routine Care and Adjustments.

 

running through all

Defective printhead

Call a service technician.

 

labels.

 

elements.

 

 

Light printing or no

Printhead needs

Adjust balance. See “Toggle

 

printing on the left or

Pressure Adjustment” in Routine

 

balancing.

 

right side of the label.

Care and Adjustments.

 

 

 

Short printed lines at 45°

Too much

Reduce the pressure. See “Toggle

 

to label edge on left or

printhead

Pressure Adjustment” in Routine

 

right side of label.

pressure.

Care and Adjustments.