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| S400 & S600 User’s Guide | 39 |
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Symptom | Diagnosis | Action |
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| CANCEL button |
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DATA LED is single | was pressed and | No action required. |
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flashing. | a format was |
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| deleted. |
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PAUSE LED and DATA |
| Call a service technician for |
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LED alternately flashing, | Firmware error. | instructions on how to download |
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but all other LEDs on. |
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DATA LED is flashing. | Printer is | Printing resumes when data is |
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receiving data. | received. |
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| Printer sent a |
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DATA LED is slow | “stop |
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transmitting” to | No action required. |
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flashing. |
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the host |
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| computer. |
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| Dirty printhead. | Clean the printhead. See Routine |
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| Care and Adjustments. |
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| Printhead |
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Dots missing in printed | element going | Call a service technician. |
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bad. Print quality |
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area of label. |
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problems. |
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| Print width set | Default the printer. Refer to |
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| “Resetting Factory Defaults” later in |
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| incorrectly. |
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| this chapter. |
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| Possible media | Adjust media sensor position and |
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| call a service technician if |
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| sensor problem. |
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Loss of printing | necessary. |
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registration on labels. | Printer set for |
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| Set printer for correct media. See |
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| media, but |
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| Getting Ready to Print. |
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| continuous media |
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| loaded. |
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| Improperly | Refer to Getting Ready to Print and |
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For | adjusted media | Routine Care and Adjustments for |
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| edge guides or | proper positioning and |
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| power roller. | adjustments. |
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| Incorrect media | See “Loading the Media” or |
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Excessive vertical drift in | loading or media |
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“Adjusting the Media Sensor” in |
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sensor |
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Getting Ready to Print. |
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| adjustments. |
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Light vertical lines | Dirty head or | See “Printhead Cleaning” in |
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approximately .006 wide | ribbon rollers. | Routine Care and Adjustments. |
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running through all | Defective printhead | Call a service technician. |
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labels. |
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elements. |
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Light printing or no | Printhead needs | Adjust balance. See “Toggle |
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printing on the left or | Pressure Adjustment” in Routine |
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balancing. |
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right side of the label. | Care and Adjustments. |
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Short printed lines at 45° | Too much | Reduce the pressure. See “Toggle |
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to label edge on left or | printhead | Pressure Adjustment” in Routine |
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right side of label. | pressure. | Care and Adjustments. |
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