42 | S400 & S600 User’s Guide |
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| In cutter mode, skewed, | Cutter is dirty. | Follow cutter cleaning procedure in |
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| Routine Care and Adjustments. | ||
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| stuck, improperly cut or |
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| Cutter blades are |
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| partially cut labels. | Call a service technician. | |
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| dull. | ||
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| The cutter is jamming | Cutter is dirty. | Follow cutter cleaning procedure in |
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| up with labels, or labels | Routine Care and Adjustments. | |
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| are being cut more than | Label length is | Increase label length. |
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| once. | too short. | |
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| Cutter option not | See Routine Care and |
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| Labels are not being cut | enabled. | Adjustments. |
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| Connecting cable |
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| at all. | With printer power off, plug cable | |
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| not connected to | ||
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| into cutter module. | |
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| cutter module. | |
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| Printing stops, |
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| PAPER/RIBBON, PAUSE, | Out of media. | Load media. |
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| and CANCEL LEDs on. |
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| Media jammed in | Remove media, clean cutter |
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| cutter. | module if necessary. |
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| Cutter module is | Clean cutter module. See Routine |
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| dirty. | Care and Adjustments. |
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| For printers with the | End of the media | Reposition media so that the end is |
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| cutter option installed. | not positioned | |
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| on top of the platen. See Getting | ||
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| correctly on top of | |
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| Ready to Print. | |
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| platen. | |
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| If error condition persists after attempting each of the | |
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| above solutions, call a service technician. | |