124Troubleshooting RFID Problems
Table 19 • RFID Problems (Continued)Problem | Possible Cause |
| Recommended Solution | |
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The | (Continued from previous page.) |
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printer voids every |
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You are using an incorrect |
| Do one or more of the following as necessary: | ||
label. |
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programming position, |
| • | Check the RFID programming position , or | |
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| particularly if the tags being |
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| the program position setting in your label |
| used are within printer |
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| designer software. If the position is incorrect, |
| specifications. |
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| change the setting. |
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| • | Restore the RFID programming position back |
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| to the default value. |
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| You are sending RFID ZPL or |
| Check your label formats. | |
| SGD commands that are |
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| incorrect. |
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| Low yields. Too many | The RFID labels are not within |
| Make sure that the labels meet transponder | |
| RFID tags per roll | specifications for the printer, |
| placement specifications for your printer. See | |
| are voided. | which means that the |
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| transponder is not in an area |
| transponder placement information. | |
| that can be programmed |
| Refer to the RFID Programming Guide or | |
| consistently. |
| contact an authorized Zebra RFID reseller for | |
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| more information. | |
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| Some RFID tags are more |
| 1. | Verify that the printer is set for the correct |
| sensitive than others and may |
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| write power. See |
| require special printer settings. |
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| recommended power setting for each tag |
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| type. |
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| 2. | If necessary, run the ^HR command to |
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| manually calibrate the transponder position. |
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| 3. | If the problem persists, consider using a |
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| different tag type. |
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| Refer to the RFID Programming Guide or | |
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| contact an authorized Zebra RFID reseller for | |
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| more information. | |
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| Incorrect read and write power |
| Change the RFID read and write power levels. | |
| levels for the RFID tag type. |
| Refer to the RFID Programming Guide for | |
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| instructions. | |
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| Radio frequency (RF) |
| Do one or more of the following as necessary: | |
| interference from another RF |
| • | Move the printer away from fixed RFID |
| source. |
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| readers. |
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| • | Make sure that the media door is closed at all |
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| times during RFID programming. |
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| The printer is using outdated |
| Go to http://www.zebra.com/firmware for | |
| printer firmware and reader |
| updated firmware. | |
| firmware versions. |
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Z Series®/RZ™ Series User Guide | 1/11/11 |